Floor & Decor
Retail
QualityAssuranceEngineer
“Quality Assurance Engineer at Floor & Decor. Skills: Quality Assurance, Supplier Quality, Product Testing. Partner with suppliers, merchants, and sourcing teams. Ensure products meet quality, safety, and performance standards”
What You'll Achieve.
influence the products customers bring into their homes; improve product performance; drive smarter business decisions; create systems that improve quality; reduce claims; strengthen the business at scale; ensure products meet quality, safety, and performance standards before launch; prevent repeat problems; improve quality, consistency, and operational efficiency; proactively solve quality challenges; reduce claims; positive financial impact for the business; positively impact efficiencies to the business; impacts a suppliers overall score; reduces further impacts to the business
Industry & Context.
solve problems before they reach the customer; Investigating field quality issues; leading root cause analysis; implementing corrective actions that prevent repeat problems; analytical mindset; attention to detail; confidence working through complex product or process issues; Possess good process experience, judgment; ability to recognize key problems; enhanced process experience/judgment; recognize key problems before they become major issues; Capable of recognizing opportunities that translate to bottom-line improvement; respond promptly to detected offenses; develop corrective action plans; report findings; CAPA’s & Root Cause analysis
Travel may be required including air and car travel, Sedentary Work, Ability to exert 10 - 20 pounds of force occasionally, negligible amount of force frequently to lift, carry, push, pull or otherwise move objects
What They're Looking For.
Must Have
Bachelor's degree in Engineering, Business, or a Technical Field, 1-3 years of relevant experience, analytical, detail oriented, highly organized, process experience, judgment, ability to recognize key problems, ability to work cross-functionally, collaboration skills, excellent customer service skills, work well under pressure, Ability to multi-task, prioritize, meet deadlines, work in a fast-paced, rapidly changing environment, Ability to work independently, within a team across all levels and diverse cultures, ability to lead team projects, Intermediate to advanced level Microsoft Suite skills, Excel
Nice to Have
Experience in supplier quality, manufacturing quality, retail quality, or product testing environments, flooring, hardlines, manufacturing, or retail product categories, Knowledge of supplier qualification processes, supplier performance metrics, Understanding of statistical methods, quality tools and methodologies, Supplier Quality background, Experience working with international vendors
What You'll Do.
Partner with suppliers
Ensure products meet quality
and performance standards
Create and manage testing protocols
and quality documentation
Investigate field quality issues
Lead root cause analysis
Implement corrective actions
Evaluate supplier performance data
Identify opportunities to improve quality
and operational efficiency
Coordinate product testing
Collaborate cross-functionally to solve quality challenges
Develop internal and external communications
Develop and manage policies and standard operating procedures
Monitor supplier performance
Alert stakeholders of non-compliance
Respond promptly to detected offenses
Develop corrective action plans
Utilize scorecards to track performance metrics
Onboard new suppliers
Test and inspect new product
Validate sales driving attributes
inspections and activities
Create and implement testing protocols for product performance
Determine viability of a product
Use testing protocols and inspection results
Determine if changes should be made to product
Reduce and prevent customer claims
Budget for inspections
Conceptualize and create process improvements
Contribute to Global Sourcing Survey
Handle CAPA's & Root Cause analysis
Put in systematic changes
How You'll Work.
Team & Collaboration
Partnering with suppliers, merchants, and sourcing teams; Collaborating cross-functionally with Supply Chain, Legal, Inventory Management, and Merchandising; build trust across teams, suppliers, and external partners; work cross-functionally within the company; work globally with suppliers and 3rd party firms; collaboration skills with both local and international teams; work independently, within a team across all levels and diverse cultures; lead team projects
Communication Scope
communication skills; Develop internal and external communications; Develop FAQs; Develop associate training materials; Develop supplier communications
Process & Methodology
lead team projects
Applying for this Quality Assurance Engineer role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Floor & Decor?
Real rants from real employees. Read before you apply.