Salesforce
Technology
QualifiedSuccessArchitect
“Qualified Success Architect at Salesforce. Skills: Customer Success, Agentic Marketing Platform, AI CRM. Lead customer onboarding. Lead implementation”
What You'll Achieve.
Accelerate time-to-pipeline; Achieve measurable business outcomes
Industry & Context.
Problem-solving skills
Work in fast-paced startup environment
What They're Looking For.
Must Have
5+ years Mid Market/Enterprise software experience, Bachelor's degree, Deep working knowledge of Salesforce CRM, Working knowledge of marketing automation systems, Knowledge in web / scripting technologies, HTML knowledge, CSS knowledge, JavaScript knowledge, SaaS applications knowledge
Nice to Have
Experience with AI-driven go-to-market innovation
What You'll Do.
Lead customer onboarding
Partner with customer stakeholders
Design scalable inbound pipeline generation strategies
Integrate with Salesforce
Integrate with marketing automation platforms
Integrate with routing workflows
Integrate with GTM systems
Guide customers through configuration
Optimize AI-powered buyer engagement experiences
Translate business objectives into technical solution designs
Develop conversational flows
Develop segmentation strategies
Develop qualification logic
Consult with Enterprise Architects
Consult with RevOps teams
Consult with technical administrators
Establish scalable data models
Establish integrations
Establish operational best practices
Drive customer enablement
Educate teams on agentic marketing strategies
Educate teams on AI SDR operations
Educate teams on inbound conversion optimization
Educate teams on pipeline acceleration best practices
Analyze buyer engagement
Analyze conversion performance
Analyze pipeline impact
Analyze adoption trends
Deliver strategic recommendations
Deliver ongoing optimization plans
Conduct Executive Strategic Business Reviews
Conduct strategic roadmap discussions
Demonstrate business impact
Align on future growth opportunities
Partner cross-functionally with Product
Partner cross-functionally with Engineering
Partner cross-functionally with Sales
Partner cross-functionally with Marketing
Surface customer feedback
Influence platform innovation
Improve implementation outcomes
Act as trusted advisor
Help customers maximize platform value
Help customers accelerate time-to-pipeline
Help customers achieve measurable business outcomes
Support expansion conversations
Support renewal conversations
Identify opportunities for deeper platform adoption
Identify opportunities for increased business impact
Stay at forefront of AI-driven go-to-market innovation
Bring new ideas to customers
Bring industry best practices to customers
Bring new ideas to internal teams
Bring industry best practices to internal teams
How You'll Work.
Team & Collaboration
Cross-functionally with Product; Cross-functionally with Engineering; Cross-functionally with Sales; Cross-functionally with Marketing
Communication Scope
Persuasion skills; Presentation skills; Writing skills
Process & Methodology
Roadmap discussions
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