QSR Supervisor
QSRSupervisor
“QSR Supervisor at QSR Supervisor. Skills: Restaurant management, Guest service, Team leadership, Financial management. Manage day-to-day operations. Full responsibility for business”
What You'll Achieve.
Ownership for all financial and operational metrics, resulting in a profitable restaurant
Industry & Context.
Conflict management skills
Flexible Availability, Frequently bend, twist at waist, kneel, squat, stand, and walk, Occasionally climb and descend ladders, Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises, Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead, Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead
What They're Looking For.
Must Have
Minimum 2 years restaurant management experience required, Valid state Driver’s License required, Open availability required, Frequently bend, twist at waist, kneel, squat, stand, and walk, Occasionally climb and descend ladders, Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises, Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead, Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead
Nice to Have
Serv Safe© Manager certification preferred
What You'll Do.
Manage day-to-day operations
Full responsibility for business
Provide excellent guest service
Coach and correct team members
Maintain clean restaurant environment
Delegate job responsibilities
Follow up on delegated tasks
Maintain production management system
Ensure food preparation and service
Supervise and coach team members
Ensure team members are trained
Cascade relevant information
Maintain communication board
Implement new Brand campaigns
Conduct new product training
Ensure product quality
Ensure operational standards
Monitor and ensure accuracy
Communicate with Restaurant District Manager
Complete daily paperwork
Complete weekly paperwork
Complete period paperwork
Complete inventory counts
Complete truck orders
Complete administrative duties
Guarantee safe environment
Report facility issues
Complete incident reports
Take ownership for metrics
Conduct team member check ins
Provide positive feedback
Implement progressive discipline
Train Restaurant Assistant Manager
How You'll Work.
Team & Collaboration
Coaches and corrects team members as necessary; Recruits, interviews, selects, hires, and completes onboarding for all positions; Delegates job responsibilities and shift duties and follows up to ensure completion; Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations; Supervises and coaches team members to follow guidelines for food preparation and production management; Ensures team members are properly trained on Brand and Company standards on an ongoing basis; Cascades all relevant information and maintains communication board; Conducts team member check in’s and provides positive feedback; Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements; Responsible for training a Restaurant Assistant Manager to be capable of successfully operating the restaurant in the absence of the RGM; Team player who can work well with others or independently
Communication Scope
Excellent communication skills
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