QsrManager

Managing the day-to-day operations of a Company operated Restaurant

Full responsibility for the business including people

and financial metrics

Provides excellent guest service in a fast and friendly manner

Coaches and corrects team members as necessary

and completes onboarding for all positions

Maintains a clean restaurant environment by cleaning and performing general housekeeping duties

Delegates job responsibilities and shift duties and follows up to ensure completion

Establishes build to’s and maintains the production management system

Directs team and ensures all food items are prepared and served in accordance with all Brand

and health department regulations

Supervises and coaches team members to follow guidelines for food preparation and production management

Ensures team members are properly trained on Brand and Company standards on an ongoing basis

Cascades all relevant information and maintains communication board

Implements new Brand campaigns and conducts new product training

Ensures product quality

and operational standards are met

Monitors and ensures accuracy of all cash

and inventory control records

Communicates as required with Restaurant District Manager

and any other administrative duties as required

Guarantees a safe environment for team members and guests by following all government laws and safety codes

and reports facility issues to maintenance

Completes reports on all incidents following our 5-minute rule policy

Ownership for all financial and operational metrics

resulting in a profitable restaurant

Conducts team member check in’s and provides positive feedback

Uses recognition to reinforce positive behaviors and performance

Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements

Responsible for training a Restaurant Assistant Manager to be capable of successfully operating the restaurant in the absence of the RGM

Lives our Company values: One Team