Subway
QSRLeadRepresentativeSubway
“QSR Lead Representative-Subway at Subway. Supervise restaurant shift operations. Coordinate team member work”
What You'll Achieve.
Ensuring all guests leave satisfied; Ensuring product quality, food safety, and operational standards are met; Accuracy of all cash, sales, and inventory control records for the duration of the shift; Guarantees a safe environment for team members and guests
Industry & Context.
Frequently bend, twist at waist, kneel, squat, stand, and walk, Occasionally climb and descend ladders, Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises, Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead, Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead
What They're Looking For.
Must Have
Excellent communication skills, Motivates, coaches, and leads team members, Acts with keeps commitments, Contagious positive attitude, Ability to gain control during stressful situations, Exhibits a sense of urgency, Focuses on achieving results while having fun, Team player who can work well with others or independently, Frequently bend, twist at waist, kneel, squat, stand, and walk, Occasionally climb and descend ladders, Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises, Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead, Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead
What You'll Do.
Supervise restaurant shift operations
Coordinate team member work
Maintain company and brand standards
Ensure guest satisfaction
Provide excellent guest service
Maintain clean restaurant environment
Ensure food preparation and serving
Complete end of shift paperwork
Communicate discrepancies
Guarantee safe environment
Complete incident reports
How You'll Work.
Team & Collaboration
Coordinate the work of team members assigned to the shift; Coaches team members to do the same; Assigns shift duties to team members and follows up to ensure completion; Coaches team members to follow guidelines for food preparation and production management; Team player who can work well with others or independently
Communication Scope
Excellent communication skills
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