Circle K
QSRLeadRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“QSR Lead Representative at Circle K. Skills: Supervises operations of a shift, Coordinates work of team members, Maintains operational standards, Ensures guest satisfaction, Provides guest service, Maintains clean restaurant environment, Assigns shift duties, Ensures food preparation and serving standards, Ensures product quality, Ensures food safety, Ensures operational standards, Monitors cash, sales, and inventory, Completes end of shift paperwork, Ensures safe environment. Directly supervise”
What You'll Achieve.
Ensuring all guests leave satisfied; Achieving results
Industry & Context.
Ability to gain control during stressful situations
Shift Availability: Days & Evenings & Overnight, Frequently bend, twist at waist, kneel, squat, stand, and walk, Occasionally climb and descend ladders, Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises, Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead, Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead
What They're Looking For.
Must Have
Excellent communication skills, Motivates, coaches, and leads team members, Acts with keeps commitments, Contagious positive attitude, Ability to gain control during stressful situations, Exhibits a sense of urgency, Focuses on achieving results while having fun!, Team player who can work well with others or independently, Frequently bend, twist at waist, kneel, squat, stand, and walk, Occasionally climb and descend ladders, Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises, Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead, Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead
What You'll Do.
Directly supervises the operations of a shift in a restaurant
Coordinates the work of team members assigned to the shift
Maintains the Company and Brand operational standards ensuring all guests leave satisfied
Provides excellent guest service in a fast and friendly manner and coaches team members to do the same
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand
and health department regulations
Coaches team members to follow guidelines for food preparation and production management
Ensures product quality
and operational standards are met
Monitors and ensures accuracy of all cash
and inventory control records for the duration of the shift
Completes end of shift and end of day paperwork and counts as require
Communicates any discrepancies to immediate supervisor
Guarantees a safe environment for team members and guests by following all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
How You'll Work.
Team & Collaboration
Coordinates the work of team members assigned to the shift; Coaches team members to do the same; Assigns shift duties to team members and follows up to ensure completion; Directs team; Coaches team members to follow guidelines; Communicates any discrepancies to immediate supervisor; Guarantees a safe environment for team members and guests; Team player who can work well with others
Communication Scope
Excellent communication skills
Full Job Description
Store 2723355Q: 1968 Meeting St, Charleston, South Carolina 29405 # _**Shift Availability**_ Days & Evenings & Overnight ** _Job Type_** Full time ## **The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements:** ## **RESTAURANT SHIFT LEAD JOB SUMMARY:** This position directly supervises the operations of a shift in a restaurant. The Restaurant Shift Lead coordinates the work of team members assigned to the shift and maintains the Company and Brand operational standards ensuring all guests leave satisfied. ## **RESTAURANT SHIFT LEAD EXPECTATIONS:** * Provides excellent guest service in a fast and friendly manner and coaches team members to do the same * Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Assigns shift duties to team members and follows up to ensure completion. * Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations. Coaches team members to follow guidelines for food preparation and production management. * Ensures product quality, food safety, and operational standards are met * Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift. Completes end of shift and end of day paperwork and counts as require * Communicates any discrepancies to immediate supervisor * Guarantees a safe environment for team members and guests by following all government laws and safety codes * Completes reports on all incidents following our 5-minute rule policy * Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win ## **RESTAURANT SHIFT LEAD BENEFITS:** * Unlimited tip pooling * Medical, Dental, Vision, Term Life and AD&D plans * Flexible spending and health savings accounts (FT) * Vacation paid time off * Company holidays paid at time and a half * Matching 401(k) * Tuition Reimbursement * Stock Purchase
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