Global Payments Inc.

QMS/ProcessImprovementAnalyst

Quezon City, Philippines FULL TIME
The Brief

“QMS / Process Improvement Analyst at Global Payments Inc.. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Monitor business support for Quality Management System. Assist with program management of Integrated Management System”

What You'll Achieve.

ensure organizational compliance; achieve amazing results

Industry & Context.

Problems you'll solve

analytical and problem-solving skills; root cause analysis; structured problem-solving techniques

What They're Looking For.

Must Have

Bachelor's degree in any discipline, verbal and written communication skills, Demonstrated ability to quickly learn and understand technology, regulatory requirements, and audit frameworks, Exercises sound judgment with a high level of professional ethics, integrity, and accountability, Highly organized, results-driven, and capable of managing multiple priorities effectively, analytical and problem-solving skills, with keen attention to detail, Flexible, agile, and customer-focused, with the ability to adapt to changing business requirements, Capable of working independently and efficiently in a fast-paced and dynamic environment

Nice to Have

Relevant experience or exposure in quality management, process improvement, risk management, or compliance-related functions, Exposure to simple process improvement or digital tools is an advantage

What You'll Do.

Monitor business support for Quality Management System

Assist with program management of Integrated Management System

Support development and maintenance of operational compliance

Assist in establishing risk management framework

Review operational performance against objectives

Conduct business process reviews

Develop and implement quality improvement processes

Coordinate with business units on corrective actions

Identify quality and process improvement training needs

Promote quality and process improvement initiatives

Manage business-initiated projects

Perform routine daily review reports

Prepare and participate in special projects

Conduct training sessions and develop communication materials

How You'll Work.

Team & Collaboration

Close coordination with the Business; Coordinate with business units; Present information to stakeholders across different levels

Communication Scope

verbal and written communication skills; ability to effectively present information

Process & Methodology

program management, Manage business-initiated projects

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