ASSPL
Logistics
QCTrainingSpecialist,GSFLearninganddevelopment
Neural analysis suggests this role is
optimal for Mid+ candidates.
“QC Training Specialist, GSF Learning and development at ASSPL. Own business goals. Identify knowledge gaps”
Industry & Context.
What They're Looking For.
Must Have
Written and verbal communication, Presentation skills, Microsoft Office experience
Nice to Have
Training Needs Analysis process, Assessing performance gaps, Analyzing learning needs, Designing customer-centric solutions, Evaluating learning program effectiveness
What You'll Do.
Identify knowledge gaps
Recommend ways to meet goals
Support Hubs and MFCs
Track mapped sites performance
Pre-announce training interventions
Supervise learning metrics
Oversee learning results
Manage performance metrics
Conduct learning sessions
Deliver training courses
Maintain data and analysis
Ensure digital training completion
Ensure coaching completion
Ensure performance improvement completion
Partner with operations leaders
Conduct site health checks
Lead improvement projects
Enhance business performance
Drive Quality metrics
Drive Learning metrics
Conduct online training sessions
Conduct classroom training sessions
Track learning metrics
Track business metrics
Offer visibility on reporting
Offer visibility on progress updates
How You'll Work.
Team & Collaboration
Operations leaders
Communication Scope
Presentation skills
Full Job Description
Training Specialist for the QC Micro Fulfillment Centres will be responsible to handle the L&D for the 3P MFCs Job Responsibilities: 1- Own business goals and intervene by identifying knowledge gaps to be filled. 2- Proactively recommend ways and support the mapped Hubs and MFCs towards meeting business goals. 3- Proactively track mapped sites performance and pre-announce training interventions. 4- Supervise structured learning metrices and also oversee their results for the assigned sites. 5- Managing live performance metrices end to end for the assigned sites. 6- Conducting learning session on new process as well as standard SOPs through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D( 3P supervisors, Amazon BB Leaders) 7- Maintaining data and analysis through relevant reports (as per business requirement) 8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time. 9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis. 10-Lead the individual improvement projects to enhance the business performance. 11- Drive Quality & Learning metrics 12- Conduct online and class room training sessions for the stake holders Key job responsibilities Job Responsibilities: 1- Own business goals and intervene by identifying knowledge gaps to be filled. 2- Proactively recommend ways and support the mapped Hubs and MFCs towards meeting business goals. 3- Proactively track mapped sites performance and pre-announce training interventions. 4- Supervise structured learning metrices and also oversee their results for the assigned sites. 5- Managing live performance metrices end to end for the assigned sites. 6- Conducting learning session on new process as well as standard SOPs through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D( 3P s
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