QA/QCSpecialist-IGMClinicalAdmin

**Overview:** **Job Description Summary:** Coordinates quality control, operational improvement, compliance and inspection readiness, and education within the Institute for Genomic Medicine. Assists with troubleshooting and provides technical guidance. **Job Description:** **Essential Functions:** * Promotes compliance with the regulatory requirements of the laboratory, raising awareness of CAP/CLIA, Joint Commission, and NYS Testing requirements. Serves as General Supervisor as defined by CAP/CLIA guidelines and Lab Supervisor as defined by New York State testing guidelines as applicable. * Assists with inspections and inspection readiness throughout the year. Leads group training for education of lab staff in performing quality control and quality assurance responsibilities. * Coordinates the IGM Quality Monitoring program. Prepares reports, investigates incidents and deficiency reports, and solves problems regarding deviations from established procedures and processes. * Tracks and reviews laboratory documentation regarding training and competency, education, and use and maintenance of equipment. Facilitates the creation, updates, activation, and distribution of Standard Operating Procedures. * Collaborates with supervisor and manager to coordinate process improvements and implement new workflows. Facilitates and leads workgroups and projects. * Performs in-depth troubleshooting and problem-solving, predicting and avoiding problems using information from quality control checks and recommending improvements. Resolves technical, computer, and customer service problems. * Performs secondary technical review and verification of cases prior to sign-out to ensure accurate and timely billing and reporting. **Education Requirement:** Bachelor’s degree in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution, or Bachelor's degree equivalent education as defined in the Code of Federal Regulations: 42CFR493.1405