NBCUniversal
Media and Entertainment
QACoordinator
Neural analysis suggests this role is
optimal for entry candidates.
“QA Coordinator at NBCUniversal. Skills: QA coordination, Test case management, Defect tracking, Cross-functional coordination. Coordinate day-to-day QA operations. Plan test cycles”
What You'll Achieve.
Releases ship on time with the right coverage; Drive defects to resolution; Ensure product is being delivered as intended
Industry & Context.
Resolve complex problems; Analytical skills
Must be 18 years or older, Must be willing to submit to a background investigation, Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program, External candidates may be required to attend an in-person interview
What They're Looking For.
Must Have
3–5+ years in QA coordination or QA project support for consumer apps (multi-platform experience: mobile, CTV, web), Solid understanding of software testing methods and device/app certification processes., Hands-on experience with test case management and defect tracking able to write clear test cases and bug reports., Excellent organization, follow-through, and written/spoken communication., Bilingual English/Spanish preferred.
Nice to Have
Exposure to automation pipelines (can schedule runs and interpret results with engineers)., Comfortable reviewing API responses and basic logs to aid triage., Awareness of accessibility, localization, and privacy-by-design testing considerations., Experience with test management and defect tracking tools., Novice to intermediate level of experience with automation or performance testing tools such as Selenium and WebDriverIO., Postman or other API testing experience., Familiarity with JIRA and the Atlassian suite of tools., Understanding of Software Development Life Cycle processes and the QA lifecycle and methodology., Knowledge of the OTT ecosystem., Innovative thinker with acute awareness of managing competing initiatives., analytical and interpersonal skills with ability to work independently and collaboratively., Ability to set and self-manage goals, deadlines and multiple assignments concurrently in a project-based environment., Familiarity with emerging video and mobile product landscape., Ability to thrive in a continuously changing environment.
What You'll Do.
Coordinate day-to-day QA operations
Manage certification readiness
Keep documentation tight
Keep environments tight
Keep defect workflows tight
Review system requirements
Analyze system requirements
Translate requirements into test cases
Drive defects to resolution
Monitor all platforms
Ensure product delivery
Align test milestones
Maintain requirements-to-test traceability
Keep regression suites current
Manage device/OS matrix
Coordinate build intake
Coordinate configuration flags
Coordinate environment availability
Prepare evidence packages
Track certification gates
Coordinate re-submissions
Sync with Product Owner
Maintain regression lists
Maintain release publish QA sign-off notes
Support fast diagnosis
Capture QA actions in retros
How You'll Work.
Team & Collaboration
Partner with Product; Partner with Program/Project Managers; Partner with Vendors; Partner with Distribution Partners; Sync with PMs (Commerce, Integrations, Data); Sync with the Product Owner; Collaborate with engineers
Communication Scope
Written communication; Spoken communication
Process & Methodology
Plan test cycles, Manage certification readiness, Manage device/OS matrix, Coordinate build intake, Coordinate configuration flags, Coordinate test data, Coordinate environment availability, Prepare evidence packages, Track certification gates, Coordinate re-submissions, Drive daily triage, Set and self-manage goals, Manage deadlines, Manage multiple assignments concurrently
Full Job Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. The QA Coordinator is responsible for coordinating the day-to-day QA operations for Universal+ across mobile, CTV, and web. Partner with Product, Program/Project Managers, Vendors, and Distribution Partners to plan test cycles, manage certification readiness, and keep documentation, environments, and defect workflows tight—so releases ship on time with the right coverage. As the QA Coordinator you will review and analyze system requirements, while keeping a user's perspective in mind; You will be responsible for translating these requirem
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