Filevine
Legal Technology
QAAnalyst-LOISforWord
Neural analysis suggests this role is
optimal for Mid candidates.
“QA Analyst - LOIS for Word at Filevine. Skills: QA, AI quality, Test automation. Define test strategy. Own test process”
Industry & Context.
Analytical skills; Problem-solving skills
What They're Looking For.
Must Have
2+ years QA experience, Ownership of test strategy
Nice to Have
Experience testing AI/LLM products, CI/CD experience, Design or UX sensibility, Prior legal tech experience, Programming experience beyond test automation
What You'll Do.
Partner with engineering
Evaluate AI output quality
Design evaluation sets
Test AI-generated edits
Build automated guardrails
Partner with legal experts
Translate customer use
Compare product behavior
How You'll Work.
Team & Collaboration
Product and engineering
Communication Scope
Written communication; Bug reports
Full Job Description
## Description Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency. Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. Role Summary: This role owns quality for LOIS for Word, Filevine's AI-powered legal drafting product. You'll help build and own the QA function: the test strategy, the process, and the automation. You'll work at the intersection of legal AI and product quality, evaluating everything from AI output accuracy to UI behavior across the product. A big part of this role is moving quality upstream, so it's built into how features are planned and shipped from the start. The ideal candidate has 2+ years of QA experience, brings a sharp eye for both functional bugs and AI quality issues, is comfortable building from scratch in ambiguity, and gets genuinely uncomfortable shipping something they haven't tried to break. ## What You'll Do Define and own the test strategy, process, and QA playbook for the product Move QA upstream by partnering with product and engineering early, so test plans are ready before features ship Evaluate AI output quality across dimensions like accuracy, citation reliability, and appropriately scoped reasoning Design and maintain evaluation sets that account for non-deterministic outp
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