Penn State
Education
PurchaseRequestFinancialSharedServicesAssociate
“Purchase Request Financial Shared Services Associate at Penn State. Skills: Purchase Request processing, financial transaction review, customer service. Serve as a central hub member for the Purchase Request team. Receive and process non-catalog requests for purchase order”
What You'll Achieve.
ensure personalized and consistent support; monitoring internal and external customer satisfaction; accurate and responsive support; process improvements and automation
Industry & Context.
problem-solving abilities; investigate transactional anomalies or errors
successful completion of background check(s), Applicants must be authorized to work in the U. S.
What They're Looking For.
Must Have
2+ years of relevant experience or an equivalent combination of education and experience
Nice to Have
verbal and written communication skills, ability to collaborate with coworkers within and outside of the Procurement unit, Excellent customer service skills, Ability to maintain confidentiality regarding sensitive documents and situations, Demonstrated ability to multitask and meet deadlines, Effective decision-making skills, Excellent organizational skills, problem-solving abilities, High level of accuracy in work and attention to detail
What You'll Do.
Serve as a central hub member for the Purchase Request team
Receive and process non-catalog requests for purchase order
Tracking the progress
gather required documentation and assist unit initiators understand and navigate the process
Review all financial transactions for compliance with University policies
documentation standards
and regulatory guidelines
Provide excellent customer service to internal stakeholders through clear communication and timely issue assist in monitoring internal and external customer satisfaction
Reconcile discrepancies and investigate transactional anomalies or errors
Execute financial approvals on designated transactions
Maintain accurate and up-to-date transaction records in financial systems
Assist with internal and external audits by providing transaction documentation and reports
Maintain alignment and communication with specific unit teams to ensure accurate and responsive support
Identify opportunities for process improvements and automation in transaction workflows
Maintain confidentiality and integrity of financial data at all times
Provide training to new staff members as directed
How You'll Work.
Team & Collaboration
collaborate with coworkers within and outside of the Procurement unit; Maintain alignment and communication with specific unit teams to ensure accurate and responsive support
Communication Scope
verbal and written communication skills; clear communication
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