Rula
Healthcare
PsychiatricPatientProgramsSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Psychiatric Patient Programs Specialist at Rula. Skills: Psychiatric care, Clinical risk management, Telehealth delivery. Build foundation of clinical escalation team. Ensure complex cases receive support”
What You'll Achieve.
Improve outcomes; Reduce risk
Industry & Context.
Problem-solver; Analyze and resolve issues
What They're Looking For.
Must Have
Master's or Doctoral degree in Nursing, Active licensure as a Psychiatric Mental Health Nurse Practitioner (PMHNP), 3+ years of clinical experience in psychiatry, 2+ years of experience managing clinical risk, Experience with telehealth care delivery, Clinical judgment and documentation skills, Comfort with patient and provider communication, Ability to analyze and resolve clinical risk
Nice to Have
Licensure in multiple states, 1+ years of experience mentoring, 1+ years experience in a high-growth mental health tech start-up, Advanced competency using Google products, Deep understanding of documentation standards, Demonstrated ability to work independently, Understanding of psych specific billing, Enjoys working autonomously
What You'll Do.
Build foundation of clinical escalation team
Ensure complex cases receive support
Respond to safety concerns
Identify areas for improvement
Shape tools and workflows
Improve outcomes at scale
Investigate clinical risk
Resolve clinical issues
Collaborate with providers
How You'll Work.
Team & Collaboration
Across clinical teams; Across operational teams; Across support teams; With providers; With systems
Communication Scope
Patient communication; Provider communication
Full Job Description
We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role Rula is reimagining how behavioral health care is delivered—centered on access, quality, and patient safety. We’re seeking a Psychiatric Patient Programs Specialist to help build the foundation of a new clinical escalation team that ensures our most complex, high-risk psychiatric cases receive the support they need—quickly, compassionately, and with clinical excellence. This is a unique opportunity for a clinically experienced PMHNP who is passionate about elevating care standards, improving outcomes, and supporting both patients and providers. As a licensed clinician, you will leverage your expertise as a clinical resource, investigator and problem-solver—responding to safety concerns, resolving grievances, and identifying areas for improvement. You’ll work across teams, providers, and systems to advocate for safe, high-quality care while shaping the tools and workflows that will scale this impact across our network. You’ll thrive here if you bring experience from higher levels of care or community mental health and are excited to move from direct care into a role where you can drive systems change, reduce ris
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