Rula

Healthcare

PsychiatricPatientProgramsSpecialist

$136–160k United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Psychiatric Patient Programs Specialist at Rula. Skills: Psychiatric care, Clinical risk management, Telehealth delivery. Build foundation of clinical escalation team. Ensure complex cases receive support”

What You'll Achieve.

Improve outcomes; Reduce risk

Industry & Context.

Healthcare
Problems you'll solve

Problem-solver; Analyze and resolve issues

What They're Looking For.

Must Have

Master's or Doctoral degree in Nursing, Active licensure as a Psychiatric Mental Health Nurse Practitioner (PMHNP), 3+ years of clinical experience in psychiatry, 2+ years of experience managing clinical risk, Experience with telehealth care delivery, Clinical judgment and documentation skills, Comfort with patient and provider communication, Ability to analyze and resolve clinical risk

Nice to Have

Licensure in multiple states, 1+ years of experience mentoring, 1+ years experience in a high-growth mental health tech start-up, Advanced competency using Google products, Deep understanding of documentation standards, Demonstrated ability to work independently, Understanding of psych specific billing, Enjoys working autonomously

What You'll Do.

Build foundation of clinical escalation team

Ensure complex cases receive support

Respond to safety concerns

Identify areas for improvement

Shape tools and workflows

Improve outcomes at scale

Investigate clinical risk

Resolve clinical issues

Collaborate with providers

How You'll Work.

Team & Collaboration

Across clinical teams; Across operational teams; Across support teams; With providers; With systems

Communication Scope

Patient communication; Provider communication

Full Job Description

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.  We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role Rula is reimagining how behavioral health care is delivered—centered on access, quality, and patient safety. We’re seeking a Psychiatric Patient Programs Specialist to help build the foundation of a new clinical escalation team that ensures our most complex, high-risk psychiatric cases receive the support they need—quickly, compassionately, and with clinical excellence. This is a unique opportunity for a clinically experienced PMHNP who is passionate about elevating care standards, improving outcomes, and supporting both patients and providers. As a licensed clinician, you will leverage your expertise as a clinical resource, investigator and problem-solver—responding to safety concerns, resolving grievances, and identifying areas for improvement. You’ll work across teams, providers, and systems to advocate for safe, high-quality care while shaping the tools and workflows that will scale this impact across our network. You’ll thrive here if you bring experience from higher levels of care or community mental health and are excited to move from direct care into a role where you can drive systems change, reduce ris

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