Sanofi

healthcare

PSSRealTimeReportingAnalyst

$101–145k Cambridge, Massachusetts, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“PSS Real Time Reporting Analyst at Sanofi. Skills: CRM Real Time Data Reporting, reporting capabilities, dashboards, reports, actionable insights. Conduct stakeholder interviews, workshops, and requirements gathering sessions to understand business reporting needs.. Create Reports and Dashboards to support the needs of the PSS Operations Teams.”

What You'll Achieve.

optimizing and enhancing our reporting capabilities; drive actionable insights; improve productivity/operational efficiencies

Industry & Context.

healthcare
Problems you'll solve

Identify trends to gaps and improve productivity/operational efficiencies; work issues

What They're Looking For.

Must Have

bachelor's degree, 2+ Years building reports and dashboards within Salesforce, 3+ years of experience building CRM solutions or working within PSS or other bio-pharmaceutical experience

Nice to Have

Experience with Salesforce Health Cloud, Proven ability to lead and influence teams without direct authority, Highly self-directed; proactively and independently work issues and manage projects with minimal direction, Proven ability to communicate and present effectively to senior leaders, cross-functional and cross-organizational teams in a matrix environment, Experience with CRMA, Tableau, Power BI

What You'll Do.

Conduct stakeholder interviews

and requirements gathering sessions to understand business reporting needs.

Create Reports and Dashboards to support the needs of the PSS Operations Teams.

Identify trends to gaps and improve productivity/operational efficiencies.

Assist with data quality checking and clean up.

Participate in the design

and implementation of any/all related CRM initiatives including writing user stories

participating in grooming sessions

and executing UAT scripts.

Support PSS data management strategy in the design

and migration activities.

Develop deep knowledge of the patient journey

and systems used to support our patients and providers.

Work with our internal and/or external teams to support and or troubleshoot issues as needed.

How You'll Work.

Team & Collaboration

Work with our internal and/or external teams; communicate and present effectively to senior leaders, cross-functional and cross-organizational teams in a matrix environment

Communication Scope

communicate and present effectively to senior leaders, cross-functional and cross-organizational teams in a matrix environment

Process & Methodology

manage projects with minimal direction

Full Job Description

**Job title:** PSS Real Time Reporting Analyst * _**Location: Cambridge, MA**_ **About the Job** We are seeking a skilled CRM Real Time Data Reporting Analyst to join our Patient Support Services team, playing a critical role in optimizing and enhancing our reporting capabilities to support Business and Operational Leaders. This position focuses on working with key stakeholders to understand reporting needs and building out dashboards and reports within the CRM platform. They will analyze, document, and enhance the reporting capabilities that will be used to drive actionable insights. We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. **About Sanofi:** We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives. **_Main Responsibilities:_** * Conduct stakeholder interviews, workshops, and requirements gathering sessions to understand business reporting needs. * Create Reports and Dashboards to support the needs of the PSS Operations Teams. * Identify trends to gaps and improve productivity/

Free ATS check

Applying for this PSS Real Time Reporting Analyst role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Sanofi?

Real rants from real employees. Read before you apply.

Read Company Rants →