UNHCR
International Humanitarian Organization
PSPDigitalIntern
Neural analysis suggests this role is
optimal for Entry candidates.
“PSP Digital Intern at UNHCR. Skills: Digital marketing, Email marketing, Content creation, Digital analytics. Assisting with the management of the donor mailbox: responding to a wide range of queries from international donors and supporters on a daily basis through Salesforce. Support the creation of workflows for enquiry management across different platforms, including FAQ’s”
Industry & Context.
Homebased from Central and South America is accepted, This position doesn't require a functional clearance
What They're Looking For.
Must Have
Recent graduate (having completed their studies within two years of applying) or a current student in a graduate/undergraduate school programme from a university or higher education facility accredited by IAU/UNESCO, Have completed at least two years of undergraduate studies in a field relevant or of interest to the work of UNHCR
Nice to Have
Excellent communication and inter-personal skills, Excellent written and verbal Spanish skills, Good administrative skills, Experience with Microsoft Office (Word, Excel and PowerPoint), Applicants must be available to work full-time (40 hours) for 6 months, Experience or familiarity with digital fundraising, marketing, digital communications and/or social media, Copywriting skills, Experience with CRM, e-mail marketing tools and Google Analytics would be an advantage, Background or interest in refugee issues and/or international relations
What You'll Do.
Assisting with the management of the donor mailbox: responding to a wide range of queries from international donors and supporters on a daily basis through Salesforce
Support the creation of workflows for enquiry management across different platforms
Assisting with the production of fundraising and engagement emails
email performance reporting and management of the email marketing platform Selligent
Researching new digital ideas
best practice and the latest trends in customer service
e-mail marketing and SEO
Assist with updating dashboards for reporting purposes
Assist in auditing and testing donation pages for a better user experience
Support in building creative assets using provided Canva templates
Assist with data quality audits in Google Analytics and media buying tools
Assist with content and performance on Google Ads and Facebook Ads
Perform other tasks as needed
How You'll Work.
Team & Collaboration
Working as part of the Digital Latam Hub under Private Sector Partnerships Service; Working with the Associate Digital Officer on Digital Latin America Hub activities; Working with PSP colleagues throughout the region and the Regional Communications Team
Communication Scope
Excellent communication and inter-personal skills; Excellent written and verbal Spanish skills
Full Job Description
**Deadline for Applications** May 25, 2026 **Hardship Level (not applicable for home-based)** A (least hardship) **Family Type (not applicable for home-based)** Family **Staff Member / Affiliate Type** Internship **Target Start Date** 2026-06-01 **Terms of Reference** General Background UNHCR, the UN Refugee Agency, is offering a full-time internship with the Americas Regional PSP team, working as part of the Digital Latam Hub under Private Sector Partnerships Service at UNHCR (based in Panama or home based in Latin America). Established in December 1950, UNHCR is a global organization dedicated to saving lives, protecting rights, and building a better future for asylum seekers, refugees, returnees, internally displaced communities and stateless people. Every year, millions of men, women and children are forced to flee their homes to escape conflict and persecution. UNHCR currently operates in over 134 countries, using its long expertise to protect and care for millions. This is a unique opportunity to gain experience in digital fundraising and marketing within the UN system as part of UNHCR's Digital Latam Hub. It will provide ample opportunity to learn about the organization, the current refugee crisis, digital communications, marketing and fundraising globally within an international humanitarian organization. The Digital Latam Hub sits within the PSP (Private Sector Partnerships) in Americas and the wider organization. This position will be responsible for assisting the Digital Marketing Team with email marketing journeys, supporter care, create content for paid media and digital analytics. Purpose and Scope of the Assignment We are looking for a self-motivated, hard-working individual with a keen interest in digital media and the latest digital trends. An internship with PSP Americas Regional means the candidate will engage in the daily activities of the team and gain real world experience while making a difference in the lives of people worldwide. Working with
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