Natera
Healthcare
PSCManager
Neural analysis suggests this role is
optimal for Manager candidates.
“PSC Manager at Natera. Skills: Phlebotomy, Operations management, Specimen collection. Identify specimen collection methods. Prepare specimens for laboratory”
What You'll Achieve.
Reporting KPIs to product management leadership on biweekly basis
Industry & Context.
Resolve unusual test orders
Heavy lifting up to 50 pounds, Reimbursable travel
What They're Looking For.
Must Have
5 years phlebotomy experience, High School Diploma, HIPAA/PHI privacy training, General Policies and Procedure Compliance training, Security training
Nice to Have
Phlebotomy Certification, BSA degree, financial and budgetary experience, Bilingual language skills
What You'll Do.
Identify specimen collection methods
Prepare specimens for laboratory
Perform screening procedures
Oversee phlebotomy program
Oversee phlebotomists
Verify test requisitions
Bring discrepancies to leadership
Verify patient identification
Obtain blood specimens
Maintain specimen integrity
Track collected specimens
Maintain daily tallies
Maintain quality results
Record results in quality-control
Identify needed changes
Report KPIs to leadership
Maintain safe work environment
Comply with legal regulations
Resolve unusual test orders
Refer unresolved orders
Notify internal team of unresolved orders
Enhance Natera's reputation
Explore opportunities to add value
Complete HIPAA/PHI privacy training
Complete security training
Manage phlebotomy equipment
Lift supplies up to 50 pounds
Complete training for stocking supplies
Onboard phlebotomists
Retrain phlebotomists
Manage Patient Service Center vendors
Monitor distribution of blood draws
Monitor claiming of blood draws
Monitor customer feedback
Manage small escalations
Manage scheduling issues
Ensure communication regarding draw statuses
Maintain current training requirements
How You'll Work.
Team & Collaboration
Cross-functional teams; Product management leadership
Full Job Description
This position is NOT remote. This position is located in Richmond, VA. A minimum of 5 years of phlebotomy experience is required. ___________________________________________________________________________________________________ POSITION SUMMARY: A Phlebotomist serves patients by identifying the best method for retrieving blood; preparing specimens for laboratory testing; and performing screening procedures. The Phlebotomist will also act as an operations manager for the designated patient service center (PSC) and oversee Natera’s phlebotomy program at the specified location. Depending upon growth opportunities, this role may also require oversight of other phlebotomists as needed to support patient volume growth. *** IF YOUR STATE REQUIRES A PHLEBOTOMY LICENSE, IT MUST BE SENT IN WITH YOUR RESUME WITH YOUR APPLICATION *** PRIMARY RESPONSIBILITIES: Verifies test requisitions by comparing information with orders and requisition documentation; brings discrepancies to the attention of Natera product management leadership. Verifies patient by reading patient identification. Obtains blood specimens by performing venipunctures and finger sticks. Maintains specimen integrity by using aseptic technique, following Natera[KC1] procedures; observes isolation procedures. Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed[MB2] in Natera provided system. Maintains quality results by following Natera procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes reporting KPIs to product management leadership on biweekly basis. Maintains safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations. Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarification; notif
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