Natera

Healthcare

PSCManager

$115–165k ~AI est. Bluffton, South Carolina, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“PSC Manager at Natera. Skills: Phlebotomy, Operations management. Verify test requisitions. Verify patient identification”

What You'll Achieve.

Reporting KPIs to product management leadership on biweekly basis

Industry & Context.

Healthcare
Problems you'll solve

Root cause analysis

Eligibility Requirements

Heavy lifting up to 50 pounds, Reimbursable travel for stocking

What They're Looking For.

Must Have

5 years phlebotomy experience, High School Diploma, HIPAA/PHI privacy training, General Policies and Procedure Compliance training, Security training

Nice to Have

Phlebotomy Certification, BSA degree, Financial and budgetary experience, Bilingual language skills

What You'll Do.

Verify test requisitions

Verify patient identification

Obtain blood specimens

Maintain specimen integrity

Track collected specimens

Maintain quality results

Maintain safe work environment

Resolve unusual test orders

Enhance Natera's reputation

Manage phlebotomy equipment

Assist with managing vendors

Monitor distribution of blood draws

Monitor claiming of blood draws

Monitor customer feedback

Manage small escalations

Manage scheduling issues

Ensure communication on draw statuses

How You'll Work.

Team & Collaboration

Natera product management leadership; Physician; Pathologist; Nursing station; Reference laboratory; Internal Natera team

Full Job Description

This position is NOT remote. This position is located in Bluffton, South Carolina. A minimum of 5 years of phlebotomy experience is required. ___________________________________________________________________________________________________ POSITION SUMMARY: A Phlebotomist serves patients by identifying the best method for retrieving blood; preparing specimens for laboratory testing; and performing screening procedures. The Phlebotomist will also act as an operations manager for the designated patient service center (PSC) and oversee Natera’s phlebotomy program at the specified location. Depending upon growth opportunities, this role may also require oversight of other phlebotomists as needed to support patient volume growth. *** IF YOUR STATE REQUIRES A PHLEBOTOMY LICENSE, IT MUST BE SENT IN WITH YOUR RESUME WITH YOUR APPLICATION *** PRIMARY RESPONSIBILITIES: Verifies test requisitions by comparing information with orders and requisition documentation; brings discrepancies to the attention of Natera product management leadership. Verifies patient by reading patient identification. Obtains blood specimens by performing venipunctures and finger sticks. Maintains specimen integrity by using aseptic technique, following Natera[KC1] procedures; observes isolation procedures. Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed[MB2] in Natera provided system. Maintains quality results by following Natera procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes reporting KPIs to product management leadership on biweekly basis. Maintains safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations. Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarific

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