Company
ProviderServicesConsultant
“Provider Services Consultant. Respond to correspondence and queries. Re-assess and rectify claims”
What You'll Achieve.
Achieving individual, team and department goals and objectives
Industry & Context.
Work on shift basis
What They're Looking For.
Must Have
Medical degreeackground such as Pharmacy or Dentistry, Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management, Previous experience of a complex and multi skilled customer/provider facing or claims roles are highly desirable, A track record of achieving and exceeding productivity and quality targets, Highly customer focussed, Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes, An ability to speak a second language would be an advantage
What You'll Do.
Respond to correspondence and queries
Re-assess and rectify claims
Action claim related query
Obtain necessary information on claims
Ensure correct interpretation of policy
Contribute to continuous development
Suspend claims for investigation
Logging claims on the system
How You'll Work.
Communication Scope
Excellent communication skills
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