ERC Pathlight
Healthcare
ProviderOutreachRepresentative
Neural analysis suggests this role is
optimal for Junior candidates.
“Provider Outreach Representative at ERC Pathlight. Skills: Database Management, Outreach, Collaboration. The Provider Outreach Representative will build trusted referral partnerships by connecting with referring providers, understanding their needs, and guiding them through the ERC Pathlight care model and referral process. This role involves database management, making outbound calls, engaging in meaningful conversations, and maintaining regular follow-up with providers to ensure a smooth trans”
Industry & Context.
This role is based in California, with programs in Northern California (San Francisco/Sacramento) and Southern California (Irvine, Orange County, LA County, North County, San Diego). Candidates must be located in, or able to relocate to, one of these areas and support local outreach and relationship-building efforts. This position is hybrid if located in the Denver fully remote otherwise.
What They're Looking For.
Must Have
Bachelor's Degree in Marketing or a related field. 1+ years CRM Experience using Salesforce or similar platform. 2+ years in a business development role which includes prospecting. Relationship Building.
What You'll Do.
The Provider Outreach Representative will build trusted referral partnerships by connecting with referring providers
understanding their needs
and guiding them through the ERC Pathlight care model and referral process. This role involves database management
making outbound calls
engaging in meaningful conversations
and maintaining regular follow-up with providers to ensure a smooth transition for their patients and gather feedback for service improvement.
How You'll Work.
Team & Collaboration
Collaborates with outreach team and marketing to follow up on referrals, community partnerships, and leads from campaigns and events. Works closely with the marketing and clinical teams to ensure a seamless client experience. Contributes to the development and refinement of lead generation strategies. Works alongside the Professional Relations Liaisons to hand-off referring provider relationships once referral stream has been established.
Communication Scope
verbal communication; written communication
Full Job Description
Who We Are At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same. As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery. Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope. Why Join Us When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always. Here, your work matters. Your ideas matter. You matter. If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here. Come build hope. Come save lives. Come grow with us. *This role is based in California, with programs in Northern California (San Francisco/Sacramento) and Southern California (Irvine, Orange County, LA County, North County, San Diego). Candidates must be located in, or able to relocate to, one of these areas and support local outreach and relationship-building efforts. A relationship-driven role focused on building trusted referral partnerships and supporting providers through the care journey. What You'll Be Doing: The Inside Sales Representative plays a critical role in the marketing team by connecting with referring providers to understand their needs, intr
Applying for this Provider Outreach Representative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about ERC Pathlight?
Real rants from real employees. Read before you apply.