ProposalEngineer

Who we are ? Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Proposal Engineer will be responsible for delivering high‑quality technical support, solution design and estimation for Ammonia, Industrial Refrigeration systems. The role focuses on addressing customer inquiries, resolving technical challenges and preparing accurate presales documentation. The engineer will work closely with internal stakeholders and customers to ensure seamless support, proper solution alignment, and superior customer experience. ## What you will Do? * Deliver, document, and support technical solutions related to Ammonia, Industrial Refrigeration systems. * Troubleshoot and resolve diverse technical problems, escalating issues as needed to ensure timely resolution and Proposal submissions. * Provide subject‑matter expertise during presales discussions, technical presentations, and solution evaluations. * Manage customer complaints, technical queries, and support incidents professionally and efficiently for all presales activities. * Prepare technical documentation, cost estimations and bill of quantities (BOQ) for proposed solutions and submit to respective stakeholders. * Collaborate with sales, engineering, and project teams to ensure alignment of proposed solutions with customer requirements. * Maintain strong awareness of industry trends, new products, and evolving techn