WS Development
PropertyOperationsManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Property Operations Manager at WS Development. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, wastewater treatment plant operations, MassDEP regulations, NPDES permitting requirements. Manage day-to-day operations of Derby Street Shops. Plan, organize, and monitor the scheduling, completion, and documentation of Preventative and Corrective Maintenance”
What You'll Achieve.
operational excellence; ensure ongoing compliance, maintenance, and reporting for this facility; deliver best-in-class customer service; create a welcoming “onboarding” experience for new tenants; keep Derby Street Shops best-in-class; negotiate the best deals; ensure safe, compliant, and uninterrupted operation of the wastewater treatment plant
Industry & Context.
Occasional out-of-state travel may be required
What They're Looking For.
Must Have
Proficiency in Microsoft Office (Word, Excel, Outlook), General proficiency in reading construction, General knowledge of construction means, Working knowledge of or demonstrated ability to learn wastewater treatment plant operations, MassDEP regulations, and NPDES permitting requirements, Customer service ability
Nice to Have
Experience in property management, construction, facilities management, or store management, Experience with or exposure to wastewater treatment plant operations, environmental compliance, or utility management, Experience working in a fast-paced, rapidly evolving workplace
What You'll Do.
Manage day-to-day operations of Derby Street Shops
and monitor the scheduling
and documentation of Preventative and Corrective Maintenance
Build and maintain relationships with key local and regional partners and officials
Establish relationships with tenants and deliver best-in-class customer service
Partner with internal construction and development teams to build and maintain the property
Build and manage the property’s Common Area Maintenance (CAM)
Oversee large expense projects on property from RFP to completion
Perform assessments to assist in the development of long-range capital plans and budget
Stay abreast of lease terms for both new and existing tenants
Partner with insurance companies and lenders on property-related items
Manage vendors including contracts
insurance requirements
and day-to-day optimization of staffing and performance
Serve as the primary on-site point of contact for all aspects of the Derby Street Shops wastewater treatment plant (WWTP)
Oversee and coordinate with licensed wastewater operators and third-party service providers
Ensure full compliance with Massachusetts Department of Environmental Protection (MassDEP) regulations
NPDES permit requirements
and all applicable local
and federal environmental regulations
Manage all required WWTP reporting
Coordinate and document all preventative and corrective maintenance for WWTP equipment
Monitor treatment plant performance data
Manage vendor relationships for WWTP chemical supply
and emergency response
Oversee WWTP-related capital projects and long-range planning
How You'll Work.
Team & Collaboration
Work closely with the General Manager (GM); Coordination with the Tenant Coordinator at Corporate; Work alongside the on-site management team, tenants, and Tenant Construction; Partner with internal construction and development teams; In partnership with the GM, build and manage the property’s Common Area Maintenance (CAM); Oversee WWTP-related capital projects and long-range planning in coordination with the WS Development engineering and development teams
Communication Scope
Clear, concise communication skills across all levels of an organization
Process & Methodology
manage multiple projects simultaneously, prioritize effectively, Oversee large expense projects on property from RFP to completion, assist in the development of long-range capital plans and budget, Oversee WWTP-related capital projects and long-range planning
Full Job Description
**Overview** WS Development is seeking an experienced Property Operations Manager for Derby Street Shops, a premier open-air lifestyle center located in Hingham, Massachusetts. Derby Street Shops is a vibrant destination featuring best-in-class retail, dining, and gathering spaces that serve the South Shore community. The Property Operations Manager will work closely with the General Manager (GM) and is expected to be a leader in operational excellence for this distinctive mixed-use property. The ideal candidate will bring both strategic leadership and detail-oriented execution to a fast-moving, entrepreneurial environment — and will be adept at building community relationships while maintaining the high standards our tenants and customers expect. A unique and critical element of this role is the oversight and management of the on-site wastewater treatment plant, requiring the candidate to have or develop working knowledge of applicable Massachusetts DEP regulations and ensure ongoing compliance, maintenance, and reporting for this facility. This role is highly cross-functional, with emphasis on coordination with the General Manager on-site and the Tenant Coordinator at Corporate. **Key Position Accountabilities** **Property Operations** * Manage day-to-day operations of Derby Street Shops, including but not limited to disruptive construction work (both LL and T), deliveries, snow removal, landscaping, trash removal, contracted cleaning services, contracted security services, and physical plant systems. * Plan, organize, and monitor the scheduling, completion, and documentation of Preventative and Corrective Maintenance for both Tenant and base building related equipment. Ensure all maintenance records are kept up-to-date and maintained as required. * Build and maintain relationships with key local and regional partners and officials, including the Town of Hingham Building Department, Fire Safety, Board of Health, Police Department, MassDOT, and Emergency Services.
Applying for this Property Operations Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about WS Development?
Real rants from real employees. Read before you apply.