PropertyOperationsCoordinator

### **Property Operations Coordinator (Buildium, PropertyMeld, Bilingual – Remote, U.S. Hours)** ### **About the Role** We’re hiring a **Property Operations Coordinator** to support **day-to-day property management operations, tenant communication, and maintenance coordination** across multiple markets. This is a high-execution role where you’ll handle **inbound communication, manage work orders, coordinate vendors, and keep systems organized and up to date**. If you’re fluent in **English and Spanish** , experienced with **Buildium and PropertyMeld** , and thrive in fast-paced operations — this role is for you. ### **Responsibilities** ### **Client, Tenant & Owner Communication** * Serve as the first point of contact for **tenants, owners, and vendors** via phone and email * Respond to inquiries in **English and Spanish** promptly and professionally * Escalate urgent or complex issues to the appropriate stakeholders ### **Maintenance & Work Order Management** * Manage maintenance requests using **Buildium and PropertyMeld** * Triage, prioritize, and assign **work orders based on urgency** * Dispatch vendors, track progress, and follow up through completion * Ensure accurate documentation of all maintenance activities ### **Operational Coordination** * Create, assign, and track operational tasks within the system * Coordinate **inspections, showings, and property access** * Prepare and send notices (late notices, violations, renewals) * Support **move-ins and move-outs** ### **Process & Systems** * Follow **Standard Operating Procedures (SOPs)** for consistency and compliance * Maintain **organized, audit-ready records** for properties, tenants, and vendors * Identify workflow gaps and suggest process improvements ### **Requirements** * 2+ years of experience in **property management, operations, or customer-facing roles** * Hands-on experience with: * **Buildium (required)** * **PropertyMeld (required)** * Fluency in **English and Spanish (spoken and written)** * S