Jll
PropertyManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Property Manager at Jll. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. manage the entire bouquet of Property Management Services at the site. ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology”
What You'll Achieve.
smooth operations at the facility/site; enhanced efficiency; effective service deliverance; performance indicator scores above excellence; timely renewal of agreements; timely submission of invoices; timely payment follow-ups; accuracy of billing information; proper maintenance of all structures/ building facilities and services; proper teamwork for all the facilities; updated client files; robust complaint management process; adherence to health and life safety regulations/ manuals; implementation and enforcement of risk assessment recommendations; creation of business continuity plans; resolution of emergency maintenance matters; ease and smooth operations and maintenance of the property; closure of all required reports
Industry & Context.
resolving emergency maintenance matters with urgency; dealing with occupants’ queries; complaint management
What You'll Do.
manage the entire bouquet of Property Management Services at the site
ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology
ensure manpower at the site is enabled to face challenges by guiding
developing and supporting them
formulate suitable budgeting controls
monitor SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance
maintain service level agreements and keeping performance indicator scores above excellence
ensure timely renewal of the agreement
submission of invoices and follow-ups for the payments
oversee all vendor quotations and invoices
ensure proper signoffs for attendance and all the required details for cost sheet submission
ensure timely submission of client approved cost sheet to JLL office and following up for the invoice
ensure accuracy of billing information
manpower planning for the site (playing a major role in their hiring process etc.)
conduct daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out
ensure proper teamwork for all the facilities
assist client SPOC in creating the annual budget for site operations and formulating strategies for effective management
review and ensure data (hard and soft copy)/ e-mails/ client files are updated
deal with occupants’ queries in verbal/ written form
ensure robust complaint management process is in place and is followed meticulously
communicate and circulate information to occupants’ authorities on operational complications
ensure health and life safety regulations/ manuals are adhered on site
ensure all risk assessment recommendations are implemented and enforced for compliances
create business continuity plans
resolve emergency maintenance matters with urgency
maintain exemplary relationship management with projects
statutory agencies for ease and smooth operations and maintenance of the property
create and submit the daily management report (DMR) and the monthly management reports (MMR)
coordinate and maintain the as-built drawing and transition document library
work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports
facilitate the services under the Slogan “No Safety No Work”
How You'll Work.
Team & Collaboration
cross-functional coordination; work closely with the regional RO / HO / SME/ Training teams; maintain exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies
Communication Scope
verbal communication; written communication; communicating and circulating information
Process & Methodology
resource planning, budgeting, SLA monitoring, KPI monitoring, vendor management, stakeholder management, risk assessment, business continuity planning
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # **What this job involves** # You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: # * Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. * Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance. * Maintaining service level agreements and keeping performance indicator scores above excellence. * Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. * Overseeing all vendor quotations and invoices. * Ensure proper signoffs for attendance and all the required details for cost sheet submission. * Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. * Ensuring Accuracy of billing information. * Manpower planning for the site (playing a major role in their hiring process etc.) * Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. * Ensure proper teamwork for all the facilities. * Assisting client SPOC in creating the annual budget for site operations and formulating stra
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