Brightstone
PropertyManager
“Property Manager at Brightstone. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. in charge of the entire bouquet of Property Management Services provided at the site. ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology”
What You'll Achieve.
Monitoring SLA’s & KPI’s for Brightstone and outsourced agencies towards effective service deliverance; Maintaining service level agreements and keeping performance indicator scores above excellence
Industry & Context.
excellent problem-solving skills
48 hours per week
What They're Looking For.
Must Have
Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering or equivalent, min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry
Nice to Have
residential experience
What You'll Do.
in charge of the entire bouquet of Property Management Services provided at the site
ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology
Ensuring manpower at the site is enabled to face challenges
Formulating suitable budgeting controls
Monitoring SLA’s & KPI’s for Brightstone and outsourced agencies towards effective service deliverance
Maintaining service level agreements and keeping performance indicator scores above excellence
Ensuring timely renewal of the agreement
submission of invoices and follow-ups for the payments
Overseeing all vendor quotations and invoices
Ensure proper signoffs for attendance and all the required details for cost sheet submission
Ensuring timely submission of client approved cost sheet to Brightstone office and following up for the invoice
Ensuring Accuracy of billing information
Manpower planning for the site (playing a major role in their hiring process etc.)
Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out
Ensure proper teamwork for all the facilities
Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management
Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated
Dealing with occupants’ queries in verbal/ written form
Ensuring robust complaint management process is in place and is followed meticulously
Communicating and circulating information to occupants’ authorities on operational complications
Ensuring health and life safety regulations/ manuals are adhered on site
All risk assessment recommendations are implemented and enforced for compliances
Creating business continuity plans
Resolving emergency maintenance matters with urgency
Maintaining exemplary relationship management with projects
statutory agencies for ease and smooth operations and maintenance of the property
Creating and submitting the daily management report (DMR) and the monthly management reports (MMR)
Coordinate and maintain the as-built drawing and transition document library
Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports
Facilitate the services under the Slogan “No Safety No Work”
How You'll Work.
Team & Collaboration
cross-functional coordination; Understanding and managing people dynamics is core to your role; Ensure proper teamwork for all the facilities; Assisting client SPOC in creating the annual budget for site operations; Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies; Work closely with the regional RO / HO / SME/ Training teams
Communication Scope
Communicating and circulating information to occupants’ authorities on operational complications; Dealing with occupants’ queries in verbal/ written form
Process & Methodology
process management, resource planning, continuous improvement
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