Pavago
Staffing and Recruiting
PropertyMaintenanceCoordinator
“Property Maintenance Coordinator at Pavago. Skills: Property maintenance, Vendor coordination, Work order management, Tenant communication. Handle daily maintenance requests. Log and track requests in Yardi/AppFolio/Buildium”
What You'll Achieve.
End-to-end maintenance lifecycle ownership; Ensure maintenance requests handled quickly, correctly, completely; Reduce emergency repairs through proactive planning; SLA compliance: Emergencies < 24 hours; SLA compliance: Standard requests < 72 hours; High tenant satisfaction scores; High vendor completion rates; High invoice accuracy; High preventive maintenance completion %; Zero compliance or safety issues; High ownership across operations; Direct impact on tenant satisfaction; Direct impact on property performance; Exposure to real estate operations at scale; Clear path into Property Operations Manager / Portfolio Manager; Ensure nothing falls through the cracks; Ensure every issue gets resolved properly
Industry & Context.
Balance tenant experience + vendor accountability; Manage chaos with structure
U.S. Business Hours (with flexibility for urgent issues)
What They're Looking For.
Must Have
2+ years in Property management, 2+ years in Maintenance coordination, Hands-on experience with Yardi / AppFolio / Buildium, Organizational and multitasking ability, Experience with Vendor scheduling, Experience with Invoice review, Experience with Maintenance workflows, Proficiency in Microsoft Office / Google Workspace
Nice to Have
Experience managing 100+ unit portfolios, Knowledge of HVAC systems, Knowledge of Plumbing, Knowledge of Electrical basics, Experience with compliance and safety standards, Background in preventive maintenance programs
What You'll Do.
Handle daily maintenance requests
Log and track requests in Yardi/AppFolio/Buildium
Prioritize urgent issues
and track work orders
Ensure tickets resolved within SLA timelines
Schedule and dispatch vendors for repairs
Verify vendor availability
Review vendor invoices
Hold vendors accountable to timelines
Schedule recurring preventive maintenance services
Maintain maintenance calendars and logs
Maintain audit-ready records
Ensure compliance with OSHA
Ensure compliance with local building codes
Prepare weekly reports on tickets
Deliver monthly insights on spend
How You'll Work.
Team & Collaboration
Central hub between tenants, vendors, and property owners; Work with product team
Communication Scope
Communicate updates to tenants
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