PropertyMaintenanceCoordinator

### **Property Maintenance Coordinator (Yardi / AppFolio / Buildium) – Remote** **Position Type:** Full-Time, Remote **Working Hours:** U.S. Business Hours (with flexibility for urgent issues) ### **About the Role** We’re hiring a **Property Maintenance Coordinator** to own the **end-to-end maintenance lifecycle** across a portfolio of residential properties. This role is execution-heavy and requires: * Fast response times * Strong vendor coordination * Tight follow-up * High attention to detail You will be the **central hub between tenants, vendors, and property owners** , ensuring all maintenance requests are handled **quickly, correctly, and completely**. ### **What You’ll Own** ### **Maintenance Request Intake (Daily Operations)** * Handle **10–20 daily maintenance requests** via phone, email, and tenant portals * Log and track requests in: * Yardi * AppFolio * Buildium * Prioritize urgent issues: * Plumbing leaks * HVAC failures * Safety risks ### **Work Order Management (Core Responsibility)** * Create, assign, and track work orders from **open → in progress → completed** * Ensure all tickets are resolved within SLA timelines * Follow up consistently until full resolution * Close tickets only after **tenant confirmation** ### **Vendor Coordination & Dispatch** * Schedule and dispatch vendors for repairs and inspections * Verify vendor: * Availability * Licensing * Insurance compliance * Review invoices and ensure alignment with completed work * Hold vendors accountable to timelines and quality ### **Preventive Maintenance (Long-Term Efficiency)** * Schedule recurring services: * HVAC servicing * Pest control * Safety inspections * Landscaping * Maintain maintenance calendars and logs * Reduce emergency repairs through proactive planning ### **Compliance & Documentation** * Maintain audit-ready records for: * Work orders * Vendor documentation * Invoices * Ensure compliance with: * Occupational Safety and Health Administration (OSHA) * Local building codes and