Extenteam Client
Finance / FinServ
PropertyInsuranceClaimsProcessor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Property Insurance Claims Processor at Extenteam Client. Skills: Claims processing, Property insurance, Data management, Administrative tasks. Perform numerous administrative tasks for Risk Management department.. Assist with processing claims as they first come in.”
What You'll Achieve.
Consistently accurate, have an eye for detail and would always spot an error.; Driven and want to be known for your best work and working for a winning team.; Make an impact!; Passionate about collaboration and being part of a driven team!; Keep yourself focused and on tasks and want to grow in your role.
Industry & Context.
Resolves issues and trouble shoots as needed.; Proactive problem-solving
Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port), i5 11th Gen or higher, Windows 11 / MacOS Catalina or higher, Minimum of 8 GB RAM, Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background), Back-ups in case of power or internet provider interruptions, Good headset and webcam (preferably noise-canceling headset)
What They're Looking For.
Must Have
Some professional apartment property insurance experience preferred, Excel skills, Self-starter and ability to multi-task, Ability to research and report results, Good communications and excellent customer service skills, Very detail oriented, organized, high quality and proven track record of property management and/or insurance claim process work, following policies & procedures closely, effective communicator with productive work ethic.
Nice to Have
Some professional apartment property insurance experience preferred
What You'll Do.
Perform numerous administrative tasks for Risk Management department.
Assist with processing claims as they first come in.
Assist with reconciling property claims and follow up with questions or incomplete required information related to claims.
Resolves issues and trouble shoots as needed.
Assist by looking up purchase orders and invoices to reconcile Catastrophe claims.
Subrogation - look up resident information in Entrata - renters insurance
Gather invoices from Coupa to support our demands to responsible parties that cause damage to our properties.
Update and Maintain trackers for written Health and Safety plans for newly acquired properties.
Data lookup in Entrata for property and General Liability (GL) losses (leases
service requests reports
Enter and track violation data in Entrata.
Upload Environmental Reports to the SharePoint portal.
Assist with mold data base.
Enter Worker’s Comp employee data into STARS database for OSHA log reports.
How You'll Work.
Team & Collaboration
Exceptional Collaboration: Thriving in a fast-paced, high-performance environment built on clear communication and teamwork.; Team member: You are passionate about collaboration and being part of a driven team!; Engaging in the overall advancement of the Risk Management team’s contribution to a very large US based property management corporation!
Communication Scope
Good communications; Excellent customer service skills; Effective communicator
Full Job Description
About Us We’re Extenteam, a dynamic company revolutionizing the short term vacation rental industry. Our proven business model has generated consistent revenue, and we are now expanding from a professional services model to a scalable tech-based subscription-first model. As a scaling stage startup, we aim to grow our Monthly Recurring Revenue (MRR) to double our revenue by January 2026 by providing an AI assisted SaaS platform that works for all short term rental businesses regardless of their size. Extenteam is on a mission to streamline and support vacation rental businesses by providing top-notch solutions, including guest communication and property management support. We generate revenue through two primary streams: Dedicated Team Members: Providing trained overseas talent with a recurring premium model, replacing one-time recruitment fees. Tailwind - SaaS Platform: A guest communication Software blended with our shared services team, supporting smaller operators typically with less than 50 units - helping Extenteam increase profitability while growing our product market fit and expanding TAM and service levels. Extenteam is a small but mighty team of 50 consisting of Sales, Partner Success, Marketing, HR & Recruiting, Engineering, Product and Admin (IT, Data etc). We are spread out across the world but we have hubs in Miami, LA, Medellin, and actively expanding into Europe. Our 50 people core team is supported by 400+ DTMs (dedicated team members) that are servicing our customers. Our Values: Commitment to Excellence: Continuously raising the bar and setting new standards in guest communications and service delivery. Exceptional Collaboration: Thriving in a fast-paced, high-performance environment built on clear communication and teamwork. Unified Purpose: Aligning behind a shared mission to drive success with an intense focus. One shared consciousness. Data-Driven Decision-Making: Prioritizing data and results over emotions when making objective, professional
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