Bupa
PropertyHelpdeskAdvisor
“Property Helpdesk Advisor at Bupa. Log and manage requests using CAFM system. Prioritise and escalate incidents”
What They're Looking For.
Must Have
Organised and detail-focused, Calm under pressure and good at juggling tasks, Great communicators who enjoy working with others, Experienced in customer service or helpdesk roles, Comfortable using systems and keen to learn
Nice to Have
Worked in facilities or property
What You'll Do.
Log and manage requests using CAFM system
Prioritise and escalate incidents
Coordinate with internal teams and external contractors
Follow up and close off jobs
Support with reporting
Balance customer service with system/data accuracy
How You'll Work.
Team & Collaboration
Collaborating in a newly formed team; learning and growing together
Communication Scope
Great communicators
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