Abacus Group LLC
IT Services
ProjectSupportCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Project Support Coordinator at Abacus Group LLC. Skills: Project Coordination, Project Administration, Communication, Prioritization, Reporting, Documentation, Quality, Process Improvement. Manage project requests through our ticketing system and dashboard, ensuring all tasks are addressed promptly. Track and update project progress, ensuring information is accurate and complete”
What You'll Achieve.
ensure that internal and client requests are processed efficiently; project data remains accurate and up to date; stakeholders receive clear, timely updates; ensuring our team delivers projects with the highest level of quality and efficiency; ensuring all tasks are addressed promptly; ensuring information is accurate and complete; ensuring urgent tasks are addressed while maintaining overall workflow; ensure process consistency and compliance; ensure adherence to best practices and process guidelines; delivering high-quality, compliant, and efficient IT projects
Industry & Context.
A proactive, problem-solving attitude; spot and correct errors; identify inconsistencies, errors, or missing details
What They're Looking For.
Must Have
Experience in project support, coordination, administration, or a similar role, attention to detail – ability to identify errors, inconsistencies, and missing information, Excellent written and verbal communication skills – able to provide clear updates and manage expectations, Highly organized with the ability to manage multiple requests and conflicting priorities, Proficiency in Excel and Word – comfortable working with data, reports, and documentation, A proactive, problem-solving attitude with a focus on quality and efficiency, Comfortable working in a fast-paced IT environment with evolving priorities
Nice to Have
Opportunities for career growth and development in project coordination and quality management
What You'll Do.
Manage project requests through our ticketing system and dashboard
ensuring all tasks are addressed promptly
Track and update project progress
ensuring information is accurate and complete
Identify and flag inconsistencies
or missing details that could impact project delivery
Provide regular updates to stakeholders regarding task status and expected completion times
Serve as a key point of contact for project support
ensuring smooth coordination between departments
Communicate clearly and professionally
ensuring internal teams and clients are kept informed of progress
Manage conflicting priorities
ensuring urgent tasks are addressed while maintaining overall workflow
Generate and distribute project status reports for both internal teams and clients
Maintain and update project documentation to ensure process consistency and compliance
Utilize Excel and Word to create reports
and ensure accuracy in project records
Work closely with the Quality Manager to ensure adherence to best practices and process guidelines
Help improve project efficiency by identifying and suggesting process enhancements
Support the team in delivering high-quality
and efficient IT projects
How You'll Work.
Team & Collaboration
Working closely with our Opportunity Managers, Project Managers and Quality Manager; Serve as a key point of contact for project support, ensuring smooth coordination between departments; Communicate clearly and professionally, ensuring internal teams and clients are kept informed of progress; Work closely with the Quality Manager to ensure adherence to best practices and process guidelines; Support the team in delivering high-quality, compliant, and efficient IT projects
Communication Scope
Excellent written and verbal communication skills; provide clear updates; manage expectations; Communicate clearly and professionally; ensuring internal teams and clients are kept informed of progress
Process & Methodology
project support, project coordination, project administration, Manage project requests, Track and update project progress, Manage conflicting priorities, project status reports, project documentation
Full Job Description
About Abacus Group Abacus Group is a leading provider of Managed and Professional IT Services for the financial services and healthcare industries. We deliver high-quality, secure, and reliable IT solutions to support our clients in an increasingly complex and regulated environment. Our team is dedicated to excellence, precision, and client success—and we’re looking for a detail-oriented professional to help us uphold these standards. The Role As a Project Support Coordinator, you will play a crucial role in supporting the smooth delivery of IT projects across our client base. Working closely with our Opportunity Managers, Project Managers and Quality Manager, you will ensure that internal and client requests are processed efficiently, project data remains accurate and up to date, and stakeholders receive clear, timely updates. You will also help spot and correct errors, ensuring our team delivers projects with the highest level of quality and efficiency. This role requires strong organizational skills, excellent attention to detail, and the ability to manage multiple priorities. You must be proficient in Excel and Word and comfortable handling written and verbal communications with internal teams. Key Responsibilities Project Coordination & Administration Manage project requests through our ticketing system and dashboard, ensuring all tasks are addressed promptly. Track and update project progress, ensuring information is accurate and complete. Identify and flag inconsistencies, errors, or missing details that could impact project delivery. Provide regular updates to stakeholders regarding task status and expected completion times. Communication & Prioritization Serve as a key point of contact for project support, ensuring smooth coordination between departments. Communicate clearly and professionally, ensuring internal teams and clients are kept informed of progress. Manage conflicting priorities, ensuring urgent tasks are addressed while maintaining overall workf
Applying for this Project Support Coordinator role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Abacus Group LLC?
Real rants from real employees. Read before you apply.