Appen
Delivery & Program Management
ProjectSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Project Specialist at Appen. Skills: end-to-end delivery excellence, task configuration, contributor performance, data quality outcomes, client expectations, delivery standards, client outcomes, continuous improvement. Coordinate assigned project workstreams - covering productivity, qualification, training, crowd communications, and QA - to ensure on-time delivery against execution standards. Deliver high-quality annotation and QA during POC and pilot phases to establish quality benchmarks and d”
What You'll Achieve.
ensure on-time delivery against execution standards; establish quality benchmarks; de-risk new client relationships; inform automation strategy; strengthen Appen's advisory value
Industry & Context.
Analyze datasets to surface patterns, insights, and optimization opportunities; Translate QA findings into targeted improvements to supporting materials, reducing recurring annotation errors and improving overall data quality; Provide data-backed findings and consultancy insight
What They're Looking For.
Must Have
Proven experience coordinating or delivering data annotation, content evaluation, or AI training data projects in a structured delivery environment, understanding of data quality principles, QA methodologies, and annotation workflows within GenAI or adjacent AI domains, Ability to create clear, accurate contributor-facing documentation including guidelines, FAQs, and cheatsheets under tight timelines, Experience supporting pilot or POC phases, including validating operational assumptions and establishing quality benchmarks, Demonstrated ability to analyse datasets, identify patterns, and translate findings into actionable insights or process improvements, Confident communicator with experience engaging cross-functional stakeholders, including client-facing participation in meetings, workshops, or reporting cycles, Disciplined approach to version control, update management, and change communication across distributed contributor teams, Comfortable operating across multiple concurrent workstreams with a high degree of ownership and attention to delivery standards
What You'll Do.
Coordinate assigned project workstreams - covering productivity
and QA - to ensure on-time delivery against execution standards
Deliver high-quality annotation and QA during POC and pilot phases to establish quality benchmarks and de-risk new client relationships from day one
Partner with Client Partners and Pilot Teams to validate quote assumptions
including time-per-task and quality requirements
Analyze datasets to surface patterns
and optimization opportunities that inform automation strategy and drive thought leadership content for customers
Support Project Managers and Client Partners as the AI expert point of contact across client meetings
Maintain version control and change communication protocols to ensure contributors are informed of guideline updates prior to launch and throughout production
Translate QA findings into targeted improvements to supporting materials
reducing recurring annotation errors and improving overall data quality
Provide data-backed findings and consultancy insight to strengthen Appen's advisory value during critical early project phases and ongoing client relationships
How You'll Work.
Team & Collaboration
cross-functional coordination; engaging cross-functional stakeholders; client-facing participation in meetings, workshops, or reporting cycles; Support Project Managers and Client Partners
Communication Scope
Confident communicator; client-facing participation in meetings, workshops, or reporting cycles; change communication
Process & Methodology
process management, cross-functional coordination, resource planning, version control, update management, change communication
Full Job Description
## Description Role Purpose Appen's GenAI Project Delivery team sits at the intersection of AI development and real-world data quality, executing the annotation, evaluation, and data collection work that shapes how frontier models perform. The purpose of this role is to drive end-to-end delivery excellence across GenAI projects by ensuring task configuration, contributor performance, and data quality outcomes stay tightly aligned to client expectations. This is a hands-on, cross-functional role with influence over delivery standards, client outcomes, and the continuous improvement of how Appen executes at scale. ## Your Impact Coordinate assigned project workstreams - covering productivity, qualification, training, crowd communications, and QA - to ensure on-time delivery against execution standards Deliver high-quality annotation and QA during POC and pilot phases to establish quality benchmarks and de-risk new client relationships from day one Partner with Client Partners and Pilot Teams to validate quote assumptions, including time-per-task and quality requirements, before finalization Analyze datasets to surface patterns, insights, and optimization opportunities that inform automation strategy and drive thought leadership content for customers Support Project Managers and Client Partners as the AI expert point of contact across client meetings, workshops, QBRs, and status updates Maintain version control and change communication protocols to ensure contributors are informed of guideline updates prior to launch and throughout production Translate QA findings into targeted improvements to supporting materials, reducing recurring annotation errors and improving overall data quality Provide data-backed findings and consultancy insight to strengthen Appen's advisory value during critical early project phases and ongoing client relationships ## What You Bring Proven experience coordinating or delivering data annotation, content evaluation, or AI training data project
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