ProjectManager/ProgramManager,CentralOpsMx

Join Amazon's Central Operations team and lead transformative last-mile delivery initiatives that impact millions of customers across Mexico. This role offers the unique opportunity to orchestrate complex, multi-stakeholder programs that directly shape our transportation network's efficiency and scale. You'll navigate the intersection of technical constraints and strategic objectives, implementing solutions that drive national-scale improvements while maintaining operational excellence. As a key contributor to our Central Operations success story — which scaled our network 234% year-over-year , you'll leverage your stakeholder management expertise to align diverse teams around common goals. Your ability to balance immediate execution demands with long-term strategic vision will be essential as we continue revolutionizing last-mile delivery through data-driven innovations and automated routing solutions. Key job responsibilities Plan, coordinate, and manage complex cross-functional programs from conception through national-scale implementation, ensuring delivery milestones are met while mitigating risks Lead stakeholder alignment across technical and operational teams, resolving conflicting priorities and driving consensus on program objectives and execution strategies Analyze program performance data to identify optimization opportunities, develop targeted improvement plans, and track progress against key metrics Navigate ambiguous operational challenges by diving deep into root causes, evaluating alternatives, and implementing scalable solutions that address systemic issues Communicate program status and strategic recommendations to leadership levels, facilitating decision-making through clear presentation of trade-offs and potential outcomes A day in the life Your day begins with leadership meetings where you align stakeholders on program priorities and address any roadblocks. You'll dive deep into program mechanisms, analyzing performance data to identify trends