New Era Technology
ProjectManagerITInfrastructure
“Project Manager - IT Infrastructure at New Era Technology. Skills: Project Management, Client Management, Financial Management. Manage day-to-day operational aspects of projects. Implement engagement review procedures”
Industry & Context.
Ability to determine problems and deliver known solutions with a high level of customer satisfaction; Ability to handle critical customer issues/problems
What They're Looking For.
Must Have
2 years experience in working on projects in the field of specific activity, Proficiency in English, Excellent communication skills both written and verbal, Analytical skills, Negotiation Skills, Excellent customer interaction skills, Decision-making capacity, Ability to determine problems and deliver known solutions with a high level of customer satisfaction, Able to work in a challenging environment, Ability to handle critical customer issues/problems
Nice to Have
Professional project certification, Networking training or experience, ITIL Foundation
What You'll Do.
Manage day-to-day operational aspects of projects
Implement engagement review procedures
Minimize exposure and risk across projects
Manage scope and mitigate risk
Determine appropriate revenue recognition
Ensure accurate invoicing
Monitor receivables for projects
Integrate financial data for projects
Analyze profitability
Address escalated billing issues
Create budgets and manage to revenue goals
Set expectations upward regarding projections
Identify partnership opportunities
Capitalize on add-on sales opportunities
Achieve add-on revenue goals
Follow up on sales leads
Grow long-term client relationships
Serve as key participant in meetings
Raise visibility through industry organizations
Confront issues openly and quickly
Communicate project/practice information
Communicate sensitive information tactfully
Handle difficult personnel situations directly
Assist in evaluation and redesign of offerings
Maintain knowledge of networking technology areas
Understand service offerings
Provide leadership and direction to stakeholders
Pursue excellence in business
Identify opportunities for change
Convey the need for change
Build expert knowledge in industry
Convey knowledge to others
Evoke creative thinking from team members
Help bring ideas to fruition
Determine new ways to employ teams
Distribute responsibilities
Share lessons learned and best practices
Manage day-to-day client interaction
Manage client expectations
Anticipate clients’ needs
Propose alternative business solutions
Increase customer satisfaction
Deepen client relationships
Possess knowledge of client's business
How You'll Work.
Team & Collaboration
Work across practice to share lessons learned and best practices; Evoke creative and innovative thinking from team members; Help to determine new, creative ways to employ teams on projects and distribute responsibilities
Communication Scope
Excellent communication skills both written and verbal; Effectively communicates relevant project/practice information to superiors and peers in other practices; Tactfully communicates sensitive information
Process & Methodology
Manage the day-to-day operational and tactical aspects of small to medium scale projects, Implement engagement review and quality assurance procedures, Minimize our exposure and risk across all projects assigned, Manages scope and mitigates risk across all projects
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