VSI
Media
ProjectManager-GlobalClientOperations
Neural analysis suggests this role is
optimal for Manager candidates.
“Project Manager - Global Client Operations at VSI. Skills: Project management, Client retention, Service excellence, Profitability. Manage full project cycles. Plan projects”
What You'll Achieve.
Ensure client retention; Ensure excellent service; Ensure profitability
Industry & Context.
Problem solving; Solution focused
What They're Looking For.
Must Have
Project management experience, Understanding of dubbing workflows, Ability to work to tight deadlines, Proven problem-solving skills, Good Microsoft Office skills
Nice to Have
Experience with OOONA Project management or similar tools
What You'll Do.
Manage full project cycles
Solve project problems
Monitor deliverable quality
Deliver projects to clients
Conduct post-project reviews
Complete projects on time
Control project finances
Monitor project budgets
Control project invoicing
Achieve targeted profitability
Provide operational support
Advise clients on services
Pass cross-selling opportunities
Prepare project reports
Arrange production meetings
Arrange conference calls
Maintain communication channels
Deal with client issues
Deal with supplier issues
Identify improvement opportunities
Discuss client requirements
Offer advice to clients
Process supplier invoices
Process client invoices
Manage project life cycle
How You'll Work.
Team & Collaboration
Work with internal stakeholders; Coordinate multi-media needs; Work with clients; Work with suppliers; Work with internal team
Communication Scope
Verbal communication; Written communication; Client communication; Supplier communication; Internal team communication
Process & Methodology
Project cycles, Planning, Scheduling, Budgeting, Problem solving, Quality monitoring, Delivery, Post-project review, Timely completion, Budget adherence, Quality adherence, Financial control, Profitability targets, Reporting, Client communication, Supplier management, Process improvement
Full Job Description
Want to join a global company that brings the world together by producing premium media content in over 80 languages worldwide? VSI provides language localisation and media services to the biggest brands in streaming and media entertainment. Headquartered in London, VSI consists of a global network of state-of-the-art studio facilities that use the world's best voice acting talent to tell the stories of our most watched movies and television series. VSI works across a wide range of media sectors from streaming platforms, traditional broadcast television, theatrical releases and gaming. Job overview As a GCO Project Manager, one will be a part of a team working on a variety of localisation projects, ensuring client retention, excellent service and profitability. They will be working on multi- lingual translation, voice-over/dubbing and subtitling projects for various entertainment clients worldwide. The role would demand great organizational skills and to be able to work on multiple tasks while effectively switching focus between them. This is a very fast-paced role that requires someone to be proactive and effectively communicate information to all relevant stakeholders. Finally, the role might mean having to work with tight deadlines, so being able to work under pressure without losing focus is crucial. Key responsibilities Managing full project cycles from initial receipt of brief from Account Management or Sales to sign-off for invoicing - via planning, scheduling, budgeting, problem solving, monitoring quality of deliverables, delivery to clients and post-project review - all while adhering to VSI’s processes and quality standards Managing workflows to ensure projects are completed on a timely basis, within agreed budget and to a high quality at all times Close financial monitoring and control of projects through budgets, invoicing and change orders, achieving targeted levels of profitability Providing operational support to Sales and Account Management at quoti
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