Zeta Global

Tech / AI / Software

ProjectManager

heredia, heredia province, costa rica
The Brief

“Project Manager at Zeta Global. Skills: Project delivery, Client-facing projects, Scope, schedule, budget, and quality management, Stakeholder communication, Risk management, Cross-functional planning and coordination. Leading end-to-end delivery of client-facing projects. Ensuring execution against scope, schedule, budget, and quality expectations”

What You'll Achieve.

Successful project outcomes; Deliverables meet defined quality standards and client requirements; Delivery of the contracted scope

Industry & Context.

Tech / AI / Software
Problems you'll solve

Identifying and addressing any issues or risks that may impact project success; Assessing project risks; Developing mitigation strategies and contingency plans; Proactively manage changes to project scope, timelines, and resources

What They're Looking For.

Must Have

Project management experience

What You'll Do.

Leading end-to-end delivery of client-facing projects

Ensuring execution against scope

and quality expectations

Establishing project governance

Driving cross-functional planning and coordination

Managing stakeholder communication and risk

Ensuring timely decision-making

and successful project outcomes

Developing comprehensive project plans

Coordinating project activities

Monitoring and tracking progress

Managing project forecasting and resource planning

Leading recurring status reviews and stakeholder communications

Developing and maintaining project documentation and reporting

Defining and leading cross-functional project teams

Defining work packages and assignments

Identifying and engaging project stakeholders

Assessing project risks

Managing changes to project scope

Monitoring and controlling project budgets

Supporting Sales by coordinating estimates and validations

Assessing implementation risks

Reviewing statements of work

Ensuring deliverables meet defined quality standards and client requirements

Ensuring delivery of the contracted scope

How You'll Work.

Team & Collaboration

Drives cross-functional planning and coordination; Define and lead cross-functional project teams (e.g., Technical Services, Production Services, Strategy, Client Success, Global Support and Sales); Collaborate with the Program Director, Portfolio Program Manager (as applicable), and resource owners to ensure appropriately skilled and experienced resources are assigned to the project.

Communication Scope

Stakeholder communication; Clear communication channels; Managing expectations; Clear visibility to internal and client stakeholders; Clear accountability

Process & Methodology

End-to-end delivery of client-facing projects, Execution against scope, schedule, budget, and quality expectations, Project governance, Cross-functional planning and coordination, Stakeholder communication and risk management, Timely decision-making, Clear accountability, Successful project outcomes from initiation through closeout, Developing comprehensive project plans, Coordinating project activities, Adherence to project milestones and deliverables, Monitoring and tracking progress, Identifying and addressing issues or risks, Project forecasting and resource planning, Resource demand identification, Leading recurring status reviews, Escalating risks, decisions, and dependencies, Developing and maintaining project documentation and reporting, Defining and leading cross-functional project teams, Assigning tasks and responsibilities based on a defined RACI matrix, Defining work packages and assignments aligned to contracted scope, Ensuring adherence to budget, quality standards, and schedule, Identifying and engaging project stakeholders, Establishing clear communication channels, Managing expectations, Assessing project risks, Developing mitigation strategies and contingency plans, Proactively managing changes to project scope, timelines, and resources, Ensuring proper documentation and communication of changes, Monitoring and controlling project budgets, Identifying cost-saving opportunities, Implementing appropriate measures, Coordinating estimates and validations, Assessing implementation risks, Reviewing statements of work for completeness and feasibility, Ensuring deliverables meet defined quality standards and client requirements, Coordinating reviews and approvals, Ensuring delivery of the contracted scope, Aligning with the project team on roles, responsibilities, and success criteria

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