PerfectServe
Healthcare
ProjectManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Project Manager at PerfectServe. Skills: Project management, Healthcare IT. Plan the project. Coordinate transitions from sales to services”
What You'll Achieve.
Project deliverables on time; Project deliverables within budget; Project deliverables at quality
Industry & Context.
Problem solving
Up to 10% travel
What They're Looking For.
Must Have
Minimum 2 years’ experience in project management, Experience managing Healthcare IT Projects
Nice to Have
Knowledge of Healthcare industry is a plus
What You'll Do.
Coordinate transitions from sales to services
Facilitate the definition of project scope
Define project goals and deliverables
Define project tasks and resource requirements
Modify standard project plan
Determine key project success factors
Assign the appropriate resources
Ensure all project team members understand scope
Provide direction and support
Implement the project
Track project progress
Monitor project plans
Monitor work hours and budgets
Execute the project according to plan
Facilitate weekly project status calls
Provide clear communications with customer
Provide monthly status reports
Develop relationships with hospital senior leadership
Manage project budget
Manage project resource allocation
Maintain project issue and risk log
Create mitigation strategies
Review project change orders
Track project change orders
Manage project change orders
Present reports defining project progress
Present reports defining project problems
Present reports defining project solutions
Monitor billing milestones
Trigger billing milestones
Facilitate project transition to account management
Facilitate project transition to support
Prepare project completion documents
Obtain all required project close out documents
Ensure project deliverables are on time
Ensure project deliverables are within budget
Ensure project deliverables are at quality
Evaluate project outcomes
How You'll Work.
Team & Collaboration
Customer project manager; Implementation managers; Project team members; Hospital senior leadership
Communication Scope
Status calls; Status reports
Process & Methodology
Project Management Methodology
Full Job Description
What is PerfectServe? PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue. PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians. Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach: In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years. At PerfectServe, you'll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don't have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward. If you're looking for a well-established, tech-forward company full of smart people doing meaningful work, you'
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