Lightspeed DMS
SaaS
ProjectManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Project Manager at Lightspeed DMS. Skills: SaaS implementation, Customer onboarding, Project management. Own end-to-end SaaS onboarding and implementation journey. Guide dealerships through subscription lifecycle stages”
What You'll Achieve.
Increase profitability for dealers; Sell more units, service, and parts; Create streamlined customer experience; Support long-term account health; Support smooth handoffs
Industry & Context.
Work in office 2 days per week, Work periodic weekends, Work after-hours during critical go-live windows
What They're Looking For.
Must Have
Bachelor's degree in Business, Information Systems, or related field, Demonstrated experience managing SaaS implementation, onboarding, or customer success projects in a B2B environment, Excellent time management and organizational skills, Ability to juggle multiple projects and priorities simultaneously, Comfort working with cloud-based platforms, CRMs, and project management tools, Availability to work periodic weekends and after-hours during critical go-live windows
Nice to Have
PMP Certification or equivalent project management credential, Experience in SaaS metrics, subscription lifecycle management, or recurring revenue environments, Accounting degree or equivalent experience, Familiarity with dealership management systems, automotive retail, or powersports industries
What You'll Do.
Own end-to-end SaaS onboarding and implementation journey
Guide dealerships through subscription lifecycle stages
Perform pre-launch configuration
Manage data migration
Provide post-implementation optimization
Translate complex SaaS capabilities into tangible business outcomes
Prepare and distribute regular implementation status reports
Document customer configurations
Document implementation decisions
How You'll Work.
Team & Collaboration
Cross-functionally with Sales; Cross-functionally with Customer Success; Cross-functionally with Product
Process & Methodology
Project management tools
Full Job Description
Company Overview: Lightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year. Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with Original Equipment Manufacturers (OEMs), aftermarket parts and accessory distributors and dozens of other software tools that a dealership may use to run their business. Uniquely designed by dealers for dealers, and refined over the past 4 decades, Lightspeed empowers over 4,500+ dealers across North America with the tools and technology they need to manage their dealerships. The Lightspeed Project Manager owns the end-to-end SaaS onboarding and implementation journey for new and expanding customers. Working cross-functionally with Sales, Customer Success, and Product, you will guide dealerships through every stage of the subscription lifecycle—from pre-launch configuration and data migration to go-live and post-implementation optimization. You are a trusted advisor who translates complex SaaS capabilities into tangible business outcomes for our dealer partners. This is a hybrid position that works in the office 2 days per week. What You’ll Do SaaS Implementation prepare and distribute regular implementation status reports for internal stakeholders. Document customer configurations and implementation decisions to support long-term account health and smooth handoffs. What You Should Have Required Qualifications Bachelo
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