hyperexponential (HX)

insurance

ProjectManager

$117–143k New York, New York, United States FULL TIME Remote Friendly
The Brief

“Project Manager at hyperexponential (HX). Skills: project management, customer relationship management, process improvement, AI application. Own customer projects end-to-end, managing timelines, stakeholders, risks, and outcomes. Act as the primary point of contact for customers, building strong, trusted relationships”

What You'll Achieve.

driving customer success; accelerating time-to-value; ensuring projects land successfully; delivery drives meaningful outcomes; delivery is consistent, high-quality, and easy to follow; improve how projects are run; make delivery more scalable and effective over time

Industry & Context.

insurance
Eligibility Requirements

background checks will be conducted

What They're Looking For.

Must Have

Delivered or contributed to projects in SaaS, technology, financial services, or consulting environments, Worked directly with stakeholders and adapted communication across technical and non-technical audiences, Demonstrated project management fundamentals (planning, risk/issue tracking, stakeholder communication), Taken initiative to improve a process, tool, or way of working and seen it through to adoption, Shown curiosity around tools or AI, and explored how they can improve how you work, Operated effectively in environments with some ambiguity, balancing independence with knowing when to ask for support

What You'll Do.

Own customer projects end-to-end

Act as the primary point of contact for customers

trusted relationships

Support customers in going live with hx Renew quickly and effectively

Create and maintain clear

real-time views of project progress

Surface issues early and keep both customers and internal teams aligned

and continuously improve core project management artefacts (e. g. plans

Apply AI and automation to improve how projects are run

Translate customer needs into clear actions for Model Development

and Customer Engineering

Ensure alignment across teams and smooth execution

How You'll Work.

Team & Collaboration

working directly with insurers and internal teams; building relationships with customers; ensuring alignment across teams; smooth execution

Communication Scope

adapted communication across technical and non-technical audiences

Process & Methodology

managing timelines, managing stakeholders, managing risks, managing outcomes, project delivery, planning, risk/issue tracking, stakeholder communication, defining project management artefacts (plans, RAID logs, governance rhythms, handovers)

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