hyperexponential (HX)
insurance
ProjectManager
“Project Manager at hyperexponential (HX). Skills: project management, customer relationship management, process improvement, AI application. Own customer projects end-to-end, managing timelines, stakeholders, risks, and outcomes. Act as the primary point of contact for customers, building strong, trusted relationships”
What You'll Achieve.
driving customer success; accelerating time-to-value; ensuring projects land successfully; delivery drives meaningful outcomes; making delivery more scalable and effective over time
Industry & Context.
translating customer needs into clear actions
Skills Interview (On-site preferably)
What They're Looking For.
Must Have
Delivered or contributed to projects in SaaS, technology, financial services, or consulting environments, Worked directly with stakeholders and adapted communication across technical and non-technical audiences, Demonstrated project management fundamentals (planning, risk/issue tracking, stakeholder communication), Taken initiative to improve a process, tool, or way of working and seen it through to adoption, Shown curiosity around tools or AI, and explored how they can improve how you work, Operated effectively in environments with some ambiguity, balancing independence with knowing when to ask for support
What You'll Do.
Own customer projects end-to-end
Act as the primary point of contact for customers
trusted relationships
Support customers in going live with hx Renew quickly and effectively
Create and maintain clear
real-time views of project progress
Surface issues early and keep both customers and internal teams aligned
and continuously improve core project management artefacts (e. g. plans
Apply AI and automation to improve how projects are run
Translate customer needs into clear actions for Model Development
and Customer Engineering
Ensure alignment across teams and smooth execution
How You'll Work.
Team & Collaboration
working directly with insurers and internal teams; acting as the main point of contact for customers; ensuring projects land successfully; improving how we work as a team; refining processes; introducing better ways of using tools; creating more consistent, scalable delivery across projects; keeping both customers and internal teams aligned; translating customer needs into clear actions for Model Development, Technology, and Customer Engineering; ensuring alignment across teams and smooth execution; contributing to improving how we deliver as a function
Communication Scope
adapted communication across technical and non-technical audiences; building strong, trusted relationships; keeping both customers and internal teams aligned
Process & Methodology
managing timelines, managing stakeholders, managing risks, managing outcomes, project planning, risk/issue tracking, stakeholder communication, defining project management artefacts (plans, RAID logs, governance rhythms, handovers), using project management artefacts, improving project management artefacts
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