Endpoint
Biotech
ProjectManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Project Manager at Endpoint. Skills: Project management, Client management, Cross-functional coordination. Lead projects of moderate to high complexity. Act as primary point of contact for clients”
What You'll Achieve.
Maintain exceptional client satisfaction; Maximize supply chain; Minimize operational costs; Ensure timely and accurate patient dosing
Industry & Context.
Troubleshooting; Root cause analysis
What They're Looking For.
Must Have
2-4 years’ experience in a software Project Management role, 2-4 years’ experience in the life science industry, Proven ability to understand technical concepts, Ability to learn very quickly, Able to work on multiple assignments with moderate supervision
Nice to Have
Bachelor's degree or equivalent, Previous experience working in a fast-paced, entrepreneurial environment, Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms, Familiarity using SQL
What You'll Do.
Lead projects of moderate to high complexity
Act as primary point of contact for clients
Keep clients apprised of project developments
Maintain stellar client satisfaction
Build effective partnerships with internal teams
Move project through all phases of development
Develop and maintain project schedule
Identify and track milestones
Identify and manage cross-functional dependencies
Act as subject matter expert on client clinical
Manage ongoing reporting of project health
Manage ongoing reporting of project profitability
Conduct end-user training
Manage issue resolution for studies in maintenance
Perform root cause analysis
How You'll Work.
Team & Collaboration
Internal teams; Client implementations
Communication Scope
Client communication; Stakeholder reporting
Process & Methodology
Project management, Schedule development, Milestone tracking, Risk management, Issue resolution
Full Job Description
## Description About Us: Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia. Position Overview: The Project Manager is the primary client interface for client implementations, from initial engagement to study closedown. Project Managers are responsible for managing projects through the software development lifecycle and through study maintenance while working collaboratively with teammates and maintaining exceptional client satisfaction. *This position can be based remotely within the US. ## Responsibilities Independently lead projects of moderate to high complexity. Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction. Build effective partnerships with other internal teams to move project through all phases of the development process. Develop and maintain project schedule, identify, and track milestones and identify and manage cross-functional dependencies and risks. Act as subject matter expert on client clinical study protocol. Manage ongoing reporting of project health and profitability to internal and external stakeholders. Conduct end-user training. Manage issue resolution for studies in maintenance, including troubleshooting and root cause analysis, where necessary. ## Education Bachelor's degree or equivalent preferred, or appropriate work experience. ## Experience 2-4 years’ experience in a software Project Management role, with a proven ability to understand t
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