Johnson Controls
ProjectLead(ContentManagement+ProjectManagement)
“Project Lead (Content Management + Project Management) at Johnson Controls. Skills: Project Management, Content Management, ServiceNow, Stakeholder Management. Manage central intake mechanism for HR knowledge updates. Consult with stakeholders on best practices”
What You'll Achieve.
Improve searchability of content; Improve stakeholder experience (productivity and agility)
Industry & Context.
Content improvement opportunities; Searchability of content using analytics and employee feedback
What They're Looking For.
Must Have
6-10 years of experience in project management, Completion of Graduate or Postgraduate studies
Nice to Have
ServiceNow experience (2–3 years preferred)
What You'll Do.
Manage central intake mechanism for HR knowledge updates
Consult with stakeholders on best practices
Coordinate team resourcing and bandwidth alignment
Support continuous improvement of content
Drive content management process documentation
Create monthly team reporting
Collaborate on day-to-day content management operations
Participate in project requirements gathering
Create stakeholder project and communication plans
Complete project milestones and deliverables
Maintain systems of record
Deliver continuous improvements to team operations
Ad hoc project coordination
Improve stakeholder experience
How You'll Work.
Team & Collaboration
Collaborate with the content manager, content specialists and quality assurance lead; Consult with internal stakeholders and leaders; Create stakeholder project and communication plans
Communication Scope
Written English Communication; Verbal English Communication
Process & Methodology
Project Management, Project Requirements Gathering, Project Milestones, Deliverables, Timeline Management
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