Wavenet
Technology
ProjectCoordinator
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“Project Coordinator at Wavenet. Skills: Project coordination, Customer service, Process improvement. Serve as primary contact for customers. Coordinate small to mid-sized projects”
What You'll Achieve.
Ensure seamless delivery process; Ensure projects on schedule; Drive continuous improvement
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
Experience in telecom or IT managed services, Proficiency in Microsoft Office, Solid understanding of project coordination, Solid understanding of budgeting
Nice to Have
Experience in cybersecurity, Experience in communications, Experience in connectivity solutions
What You'll Do.
Serve as primary contact for customers
Coordinate small to mid-sized projects
high-quality outcomes
Track project progress
Manage project updates
Resolve customer inquiries
Allocate resources efficiently
Maintain accurate project documentation
Maintain accurate project data
Collaborate across teams
Ensure smooth order fulfilment
Monitor project budgets
Monitor project risks
Escalate project issues
Support account managers
Mentor junior team members
Provide general administrative assistance
How You'll Work.
Team & Collaboration
Delivery Operations team; Engineering teams; Procurement teams; Delivery teams; Account managers
Process & Methodology
Project coordination
Full Job Description
Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions that evolve alongside our customers' businesses—no matter what the future brings. Since our inception in2000 , we have been dedicated to keeping businesses connected. At Wavenet , we focus not only on immediate solutions but also on future needs. We continuously stay ahead of the technology curve, ensuring our customers can trust that we are committed to making their business future-ready. Your success is our success. We go above and beyond to deliver exceptional service quality and an unparalleled customer experience, becoming a true extension of your business. We are dedicated to fulfilling our promise to make your business thrive. Project Coordinator – Join Our Dynamic Delivery Operations Team! Are you a natural organiser with a passion for exceptional customer service? We’re looking for a detail-oriented Project Coordinator to be a vital part of our Delivery Operations team. In this role, you’ll serve as the main point of contact for customers throughout the delivery process, ensuring every stage is seamless and on schedule. Collaborating with engineering, procurement, and delivery teams, you’ll help coordinate small to medium-sized projects, contributing to the successful execution of our technology solutions. This is an exciting opportunity to own end-to-end order fulfilment and drive continuous improvement in our processes. If you're proactive, organised, and thrive in a fast-paced environment, we want to hear from you! Key Responsibilities * Serve as the primary contact for customers during delivery. * Coordinate small to mid-sized projects to ensure timely, high-quality outcomes. * Track progress and manage updates while resolving customer inquiries. * Schedule engineers and allocate resources efficiently. * Maintain accurate project documentation and data. * Collaborate across teams to ensure smooth order fulfilment. * Monitor budgets and risks,
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