Contour
Tech / AI / Software
ProjectCoordinator
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“Project Coordinator at Contour. Skills: project coordination, communication, organization, time management. Coordinate project activities, schedules, and deliverables to ensure timelines are met. Track project tasks, milestones, and proactively identify and communicate risks”
What You'll Achieve.
ensure timelines are met
Industry & Context.
proactively identify and communicate risks
Working hours 8am Central Time Zone to 5pm Central Time Zone, Flexible time schedules to accommodate all time zones
What They're Looking For.
Must Have
Minimum 2 years of experience in project coordination, project support, or customer-facing role, Excellent written and verbal communication skills (non-negotiable), English language proficiency with clear, professional communication for American & Canadian customers, Exceptional time management and organizational skills, attention to detail and follow-through, Ability to manage multiple tasks and deadlines in a fast-paced environment
Nice to Have
Experience supporting projects in a professional services, IT, or software environment, Familiarity with project management tools (e.g. , Cloud Coach, Team Support and Dev Ops), Understanding of basic project management concepts and terminology, Prior experience working directly with American & Canadian customers is strongly preferred
What You'll Do.
Coordinate project activities
and deliverables to ensure timelines are met
and proactively identify and communicate risks
Serve as a primary point of contact for customer communication
ensuring timely and professional updates
Communicate clearly and confidently with American & Canadian customers
including those with limited technical knowledge
Prepare and maintain project documentation
Schedule and facilitate project meetings
including agendas and follow-up action items
Support Project Managers with administrative and coordination tasks as needed
Ensure accurate and consistent communication between internal teams
and third-party vendors
Manage multiple projects and priorities simultaneously
Update and manage projects in project management tool: Cloud Coach
How You'll Work.
Team & Collaboration
Ensure accurate and consistent communication between internal teams, customers, and third-party vendors; Ability to work independently while collaborating effectively with a team
Communication Scope
Excellent written and verbal communication skills (non-negotiable); English language proficiency with clear, professional communication for American & Canadian customers; Communicate clearly and confidently with American & Canadian customers, including those with limited technical knowledge; Ensure accurate and consistent communication between internal teams, customers, and third-party vendors
Process & Methodology
project coordination, project support, Understanding of basic project management concepts and terminology
Full Job Description
_**About Contour**_ [Contour Software](http://contour-software.com/) has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers. What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started! ## **Job Summary:** ## We are seeking a highly organized and detail-oriented Project Coordinator to support the planning, coordination, and execution of customer projects. This role is critical in keeping projects on schedule, ensuring clear and professional communication, and providing a positive experience for our customers. The ideal candidate has excellent time management skills, strong written and verbal communication abilities, and experience working in a customer-facing environment. **Key Responsibilities:** * ## Coordinate project activities, schedules, and deliverables to ensure timelines are met * ## Track project tasks, milestones, and dependencies; proactively identify and communicate risks * ## Serve as a primary point of contact for customer communication, ensuring timely and professional updates * ## Communicate clearly and confidently w
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