XLA
ProjectAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Project Assistant at XLA. Skills: support as a point of contact for the Passport & Visa Program, Answers and interview incoming callers to determine the appropriate action to be taken, Independently completes special research request, Knowledge of database applications and the ability to easily learn new data bases to input/retrieve data. support as a point of contact for the Passport & Visa Program. Answers and interview incoming callers to determine the appropriate action to be taken”
Industry & Context.
Resolves discrepancies and makes recommendations about conflicting program-related materials
Assignments are varied in nature yet limited in complexity
What They're Looking For.
Must Have
High school diploma, practical knowledge of standard procedures in an administrative or technical field
What You'll Do.
support as a point of contact for the Passport & Visa Program
Answers and interview incoming callers to determine the appropriate action to be taken
Independently completes special research request
Exchanges and develops information
Resolves discrepancies and makes recommendations about conflicting program-related materials
Collects program information from technical specialists
enters it into a variety of electronic information systems
searches for related information
and retrieves all relevant data
Consolidates the information into presentation format
Sort incoming mail and forwards to appropriate Specialist
Meet with the daily courier to sign and pickup passports delivered to the DEA HQS facility
Conducts regular interactions with colleagues in order to complete work assignments
Perform other clerical and program support duties as assigned
How You'll Work.
Team & Collaboration
Conducts regular interactions with colleagues in order to complete work assignments
Communication Scope
Answers and interview incoming callers; skills and diplomacy in dealing with a wide range of callers; listening with the ability to effectively articulate detailed information to the appropriate specialists in a logical and clear manner; Ability to organize material into a written format for effective presentation
Full Job Description
XLA is looking for a Project Assistant I to support a federal agency in Arlington, VA. This is an onsite position Monday-Friday. Salary: $55,000 Duties: The contractor shall provide support as a point of contact for the Passport & Visa Program. Answers and interview incoming callers to determine the appropriate action to be taken. Independently completes special research request. Exchanges and develops information. Resolves discrepancies and makes recommendations about conflicting program-related materials. Collects program information from technical specialists, enters it into a variety of electronic information systems, searches for related information, and retrieves all relevant data. Consolidates the information into presentation format. Sort incoming mail and forwards to appropriate Specialist. Meet with the daily courier to sign and pickup passports delivered to the DEA HQS facility. Conducts regular interactions with colleagues in order to complete work assignments. Assignments are varied in nature yet limited in complexity. Perform other clerical and program support duties as assigned. General Experience: High school diploma The position requires practical knowledge of standard procedures in an administrative or technical field. Possess skills and diplomacy in dealing with a wide range of callers. Skills in listening with the ability to effectively articulate detailed information to the appropriate specialists in a logical and clear manner. Ability to organize material into a written format for effective presentation. Knowledge of database applications and the ability to easily learn new data bases to input/retrieve data. EEO Statement XLA is committed to the full inclusion of all qualified individuals and is an equal opportunity employer committed to supporting equality and integrity in the workplace, professional development and education, and an entrepreneurial atmosphere. We encourage qualified individuals with disabilities to apply. If a reasonable acco
Applying for this Project Assistant role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about XLA?
Real rants from real employees. Read before you apply.