Founders Forum Group
Information Technology and Services
ProgrammeManagerGlobalTalentVisa
“Programme Manager - Global Talent Visa at Founders Forum Group. Skills: Programme management, Quality assurance, Stakeholder management, Data analysis. Line manage Visa Programme Administrator. Provide 1-2-1s”
What You'll Achieve.
Raise and maintain standards; Improve quality and rigour of assessments
Industry & Context.
Problem-solving approach; Identify patterns; Identify trends; Surface anomalies; Surface inconsistencies
Occasional national travel
What They're Looking For.
Must Have
Analytical reading skills, Critical thinking skills, Identify patterns and trends, Translate observations into recommendations, Programme or operations management experience, Quality assurance experience, Policy application experience, Evidence-based decision-making experience, Line managing at least one direct report, Relationship management skills, Develop external stakeholders, Give constructive feedback, Excellent data management skills, Excellent data analysis skills, Excellent data reporting skills, Excellent written communication skills, Draft clear guidance, Draft structured feedback, Draft professional correspondence, Confident presenting to external audiences, Confident facilitating sessions to external audiences, Highly organised, Manage multiple workstreams, Proactive problem-solving approach
Nice to Have
Familiarity with serious programme contexts, Familiarity with consequential programme contexts, Familiarity with government programme contexts, Familiarity with digital technology sector, Experience using knowledge management tools, Experience using project management tools, Experience with budget monitoring, Experience with financial administration, Comfort reviewing invoices, Comfort reviewing financial reports, Exposure to quality assurance processes, Exposure to performance monitoring, Experience supporting alumni networks, Experience building alumni networks
What You'll Do.
Line manage Visa Programme Administrator
Provide performance management
Provide professional development support
Act as first point of escalation
Support resolution of operational queries
Draft Home Office communications
Review Home Office communications
Escalate to Programme Lead
Ensure Administrator has tools
Ensure Administrator has systems knowledge
Ensure Administrator has processes
Support onboarding team members
Support training team members
Support wider Global Talent team workstreams
Support Talent Platform initiatives
Own relationship with assessor group
Engage assessors daily
Chair assessor meetings
Set assessor meeting agendas
Manage assessor meeting actions
Foster constructive discussion
Lead quality assurance of assessor output
Review assessment feedback
Evaluate feedback consistency
Evaluate feedback substantiation
Evaluate feedback standard
Identify patterns across decisions
Identify trends across decisions
Surface inconsistencies
Surface opportunities to improve quality
Surface opportunities to improve rigour
Translate QA findings into improvements
Update assessor guidance
Design targeted training interventions
Provide structured feedback to assessors
Oversee assessor contracts
Oversee assessor records
Oversee operational integrity of visa application process
Ensure application process runs accurately
Ensure application process runs efficiently
Maintain programme systems
Improve programme systems
Enhance processes for future scale
Collaborate with developers on system updates
Collaborate with team on system updates
Feed into strategic system design
Feed into strategic system development
Maintain assessor-facing guidance
Keep guidance accurate
Keep guidance accessible
Reflect policy updates in guidance
Reflect process updates in guidance
Support drafting Home Office responses
Support reviewing Home Office responses
Clarify visa processes
Support Programme Lead with financial oversight
Oversee TN visa inbox
Manage partnerships for Alumni community
Cover Programme Administrator responsibilities
Ensure continuity of visa administration
Oversee Alumni Network
Own relationship with alumni
Organise alumni engagement events
Support developing Alumni Network
Deliver visa overview sessions
Deliver visa information sessions
Represent programme in meetings
Represent programme in calls
Maintain continuity of relationships
Maintain continuity of messaging
Assist with creation of written communications
Assist with creation of marketing materials
Ensure accuracy of communications
Keep public-facing guidance up to date
Serve as credible spokesperson
Serve as informed spokesperson
Support data analysis
Support trend identification
Support insight gathering
Contribute to KPI monitoring
Contribute to KPI reporting
Prepare presentations
Support Data & Insights team
Gather information via surveys
How You'll Work.
Team & Collaboration
Cross-functional teams; Wider Global Talent team; Assessor group; Developers; Data & Insights team
Communication Scope
Written communication; Professional correspondence; Presenting; Facilitating sessions; Spokesperson
Process & Methodology
Programme management, Operations management
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