Telefonica Tech
IT services
ProgrammeManager
Neural analysis suggests this role is
optimal for mid candidates.
“Programme Manager at Telefonica Tech. Skills: Cloud, Infrastructure, Programme Management, Delivery. Deliver complex Cloud & Infrastructure programmes. Own commercial, operational, and strategic health”
What You'll Achieve.
Successful delivery of complex, multi-workstream Cloud & Infrastructure programmes; Ensure revenue, margin, delivery confidence, and customer outcomes remain in control; Balance customer satisfaction with commercial integrity; Align programme trajectory to strategic roadmap commitments
Industry & Context.
Recovery planning for distressed or red programmes; Prevention of margin erosion
Must be UK based, expected to travel in to London on a monthly basis, Must be able to pass BPSS check
What They're Looking For.
Must Have
Proven experience delivering complex technology programmes within the IT services or consulting sector, Demonstrable experience managing programmes comprised of multiple technical projects and workstreams, Experience delivering Cloud and Infrastructure transformation programmes (Azure, AWS, GCP or hybrid environments), understanding of structured delivery frameworks including PRINCE2, MSP, APM or equivalent, Must be UK based, Must be able to pass BPSS check
Nice to Have
ITIL awareness desirable, particularly in relation to service transition
What You'll Do.
Deliver complex Cloud & Infrastructure programmes
Translate sales wins into profitable delivery outcomes
Protect client experience and commercial performance
Define and enforce governance discipline
Provide leadership and coaching
Drive continuous improvement in delivery standards
How You'll Work.
Team & Collaboration
Operating at executive level internally and externally; Serve as the primary senior delivery interface for the client; Engage at Snr Management / Board level; Lead Programme Boards; Provide leadership and coaching to Senior Project Managers and Project Managers; Create a high-performing delivery culture
Communication Scope
Build trust through transparency and predictability; Own executive narrative when delivery risk emerges; Calm and credible presence with senior stakeholders
Process & Methodology
Programme revenue and margin performance, Forecast accuracy, Change control governance, Recovery planning, Resource allocation, Identify and manage cross-project dependencies, Aggregate risk exposure, Provide impact modelling, Maintain a revenue-weighted RAG view, Align programme trajectory, MSP-aligned stage gates, PRINCE2-aligned controls, Clear Definition of Done, Exception reporting thresholds, Escalation triggers
Full Job Description
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany. The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking. Values: Open, Trusted and Bold Trusted Partners: * Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner * HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year * Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio * Fortinet: Elite VIP Program – one of only 2 in the UK * AWS: Advanced Solution & Managed Service Provider Program The Programme Manager is accountable for the successful delivery of complex, multi-workstream Cloud & Infrastructure programmes within the TT portfolio. Reporting to the Head of Delivery, the role owns the commercial, operational, and strategic health of assigned programmes, ensuring that revenue, margin, delivery confidence, and customer outcomes remain in control throughout the lifecycle. Operating at executive level internally and externally, providing early warning signals, strategic direction and recovery leadership where required. You translate sales “wins” into structured, governed, profitable delivery outcomes, protecting both client experience and commercial performance. Core Accountabilities Commercial & Financial Ownership * Programme revenue and margin performance * Forecast accuracy (monthly and quarterly) * Change control governance * Prevention of margin erosion through scope creep or over-servicing * Recovery planning for distressed or
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