Telefonica Tech
IT services
ProgrammeManager
Neural analysis suggests this role is
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“Programme Manager at Telefonica Tech. Skills: Cloud & Infrastructure programmes, Programme delivery, Commercial and Financial Ownership, Executive Client Leadership, Portfolio Integration & Dependency Control, Strategic Alignment & Governance, Delivery Leadership & Capability Development. Successful delivery of complex, multi-workstream Cloud & Infrastructure programmes. Owns the commercial, operational, and strategic health of assigned programmes”
What You'll Achieve.
Revenue, margin, delivery confidence, and customer outcomes remain in control throughout the lifecycle; Translate sales “wins” into structured, governed, profitable delivery outcomes; Protecting both client experience and commercial performance; Ensure that resource allocation supports profitability; Commercial risk is surfaced early to Delivery & Finance; Balance customer satisfaction with commercial integrity; Ensure that the client sees a controlled programme, not fragmented projects; Risks are shared early with credible recovery plans; Align programme trajectory to strategic roadmap commitments
Industry & Context.
Recovery planning for distressed or red programmes; Provide impact modelling when milestones slip
Must be UK based., expected to travel in to London on a monthly basis., Must be able to pass BPSS check
What They're Looking For.
Must Have
Proven experience delivering complex technology programmes within the IT services or consulting sector., Demonstrable experience managing programmes comprised of multiple technical projects and workstreams., Experience delivering Cloud and Infrastructure transformation programmes (Azure, AWS, GCP or hybrid environments)., understanding of structured delivery frameworks including PRINCE2, MSP, APM or equivalent., Must be UK based., Must be able to pass BPSS check
Nice to Have
ITIL awareness desirable, particularly in relation to service transition.
What You'll Do.
Successful delivery of complex
multi-workstream Cloud & Infrastructure programmes
and strategic health of assigned programmes
Ensuring that revenue
and customer outcomes remain in control throughout the lifecycle
Operating at executive level internally and externally
Providing early warning signals
strategic direction and recovery leadership where required
Translate sales “wins” into structured
profitable delivery outcomes
Protecting both client experience and commercial performance
Ensure that resource allocation supports profitability
Commercial risk is surfaced early to Delivery & Finance
Serve as the primary senior delivery interface for the client
Engage at Snr Management / Board level
Build trust through transparency and predictability
Lead Programme Boards
Own executive narrative when delivery risk emerges
Balance customer satisfaction with commercial integrity
Ensure that the client sees a controlled programme
not fragmented projects
Risks are shared early with credible recovery plans
Identify and manage cross-project dependencies that threaten critical path
Aggregate risk exposure across workstreams
Provide impact modelling when milestones slip
Maintain a revenue-weighted RAG view
Align programme trajectory to strategic roadmap commitments
Define and enforce governance discipline across your programme
Ensuring alignment across wider TTUK&I
whilst also meeting client requirements
Provide leadership and coaching to Senior Project Managers and Project Managers
Create a high-performing delivery culture focused on accountability
Drive continuous improvement in delivery standards
and operational effectiveness
capability development
and performance management within the wider delivery function
How You'll Work.
Team & Collaboration
Operating at executive level internally and externally; Serve as the primary senior delivery interface for the client; Engage at Snr Management / Board level; Build trust through transparency and predictability; Lead Programme Boards; Provide leadership and coaching to Senior Project Managers and Project Managers; Create a high-performing delivery culture focused on accountability, clarity, and collaboration; Support recruitment, capability development, and performance management within the wider delivery function
Communication Scope
Executive narrative; Build trust through transparency and predictability
Process & Methodology
Programme delivery, Commercial & Financial Ownership, Change control governance, Recovery planning, Executive Client Leadership, Programme Boards, Portfolio Integration & Dependency Control, Strategic Alignment & Governance, MSP-aligned stage gates, PRINCE2-aligned controls, Definition of Done, Exception reporting thresholds, Escalation triggers
Full Job Description
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany. The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking. Values: Open, Trusted and Bold Trusted Partners: * Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner * HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year * Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio * Fortinet: Elite VIP Program – one of only 2 in the UK * AWS: Advanced Solution & Managed Service Provider Program The Programme Manager is accountable for the successful delivery of complex, multi-workstream Cloud & Infrastructure programmes within the TT portfolio. Reporting to the Head of Delivery, the role owns the commercial, operational, and strategic health of assigned programmes, ensuring that revenue, margin, delivery confidence, and customer outcomes remain in control throughout the lifecycle. Operating at executive level internally and externally, providing early warning signals, strategic direction and recovery leadership where required. You translate sales “wins” into structured, governed, profitable delivery outcomes, protecting both client experience and commercial performance. Core Accountabilities Commercial & Financial Ownership * Programme revenue and margin performance * Forecast accuracy (monthly and quarterly) * Change control governance * Prevention of margin erosion through scope creep or over-servicing * Recovery planning for distressed or
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