Amazon Advertising LLC

Sales, Advertising, Account Management

ProgrammaticSolutionsConsultant,PSCUS

$75–132k New York, New York, United States FULL TIME
The Brief

“Programmatic Solutions Consultant, PSC - US at Amazon Advertising LLC. Skills: Programmatic advertising, Client relationship management, DSP expertise. Manage end-to-end customer experience. Develop customer expertise”

What You'll Achieve.

Meet business objectives; Exceed business objectives

Industry & Context.

Sales, Advertising, Account Management
Problems you'll solve

Root cause analysis; Troubleshooting; Data analysis

What They're Looking For.

Must Have

4+ years digital advertising, 4+ years client facing roles, Analyze data and best practices, Experience with annual brand planning, Experience with media planning, Optimize products and services, Present to B2B customers, Facilitate onboarding and training, Present plans to customer leadership, Bachelor's degree marketing, Bachelor's degree communications, Equivalent work experience, Technical experience programmatic advertising, Operational experience programmatic advertising, Experience with DSP, Experience with RTB, Experience with bid shading, Experience with machine learning optimization, Experience with ad verification, Experience with ad tracking, Experience with ad attribution, Experience with bidding engines, Experience with second-price auctions, Experience with first-price auctions, Experience with pixel managers, Experience with tag managers, Experience with cookies, Experience with viewability

Nice to Have

Experience e-commerce, Experience online advertising, Experience omni-channel marketing, Experience search engine marketing, Experience search engine optimization

What You'll Do.

Manage end-to-end customer experience

Develop customer expertise

Drive customer success

Own relationship with trading desk managers

Engage multiple customer levels

Understand business objectives

Provide onboarding services

Provide trade desk support plans

Provide feature training

Provide continuous product usage consultation

Analyze and interpret data

Identify improvement areas

Formulate enablement recommendations

Formulate adoption recommendations

Drive product evolution

Assist customers with beta participation

Capture customer feedback

Collaborate with Amazon teams

Define processes for consultant team

Improve processes for consultant team

Deliver trainings on new features

Assist customer with beta feature

Consult in business strategy

Consult in planning discussions

Provide oversight in execution

Develop campaign optimization recommendations

Monitor campaign impact

Inform customers of best course

Advocate for customer

Provide troubleshooting support

Simplify customer feedback

Propagate customer feedback

Inform product design

Inform services design

Operate as trusted advisors

Ensure customers develop proficiency

Drive adoption of Amazon technologies

Understand offering details

Speak to offerings with customers

How You'll Work.

Team & Collaboration

Work with programmatic traders; Work with internal sales teams; Work with product teams; Work with support teams; Collaborate with Product Management; Collaborate with Engineering; Collaborate with Analytics; Collaborate with Specialists

Communication Scope

Presentations; Facilitating training; Customer communication

Free ATS check

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