Amazon Advertising LLC

Sales, Advertising, Account Management

ProgrammaticSolutionsConsultant

$400–1197k Chicago, Illinois, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Programmatic Solutions Consultant at Amazon Advertising LLC. Skills: Programmatic advertising, Client relationship management, Data analysis. Manage customer end-to-end experience. Develop customer expertise”

What You'll Achieve.

Meet business objectives; Exceed business objectives; Drive adoption of Amazon technologies

Industry & Context.

Sales, Advertising, Account Management
Problems you'll solve

Analyze data; Interpret data; Identify improvement areas; Identify root causes; Troubleshoot issues; Determine root causes

What They're Looking For.

Must Have

3+ years digital advertising, 3+ years client facing roles, Experience analyzing data, Experience with annual brand planning, Experience with media planning, 4+ years programmatic advertising, Experience with programmatic advertising technologies, Experience owning relationships, Ability to present to B2B customers, Ability to facilitate onboarding, Ability to facilitate training, Ability to present plans to leadership, Speak English fluently, Write English fluently, Read English fluently, Bachelor's degree in marketing, Equivalent work experience

Nice to Have

Experience in e-commerce, Experience in online advertising, Experience in omni-channel marketing, Experience in search engine marketing, Experience in search engine optimization, Experience with technical audiences, Experience with non-technical audiences, Experience with senior leadership, Experience in digital analytics, Experience with DMP, Experience with CDP, Vertical specialization in programmatic advertising

What You'll Do.

Manage customer end-to-end experience

Develop customer expertise

Drive customer success

Own customer relationships

Engage with customer levels

Understand business objectives

Provide onboarding services

Provide trade desk support plans

Provide feature training

Provide product usage consultation

Provide industry best practices

Identify improvement areas

Formulate enablement recommendations

Formulate adoption recommendations

Drive product evolution

Assist customers with beta participation

Capture customer feedback

Collaborate with Amazon teams

Assist with beta features

Consult in business strategy

Consult in business planning

Provide oversight in execution

Develop campaign optimization recommendations

Monitor campaign impact

Determine root causes

Inform customers of best course

Advocate for customer

Provide troubleshooting support

Simplify customer feedback

Propagate customer feedback

Inform product design

Inform services design

Operate as trusted advisors

Ensure customers develop proficiency

Address customer objectives

Drive adoption of Amazon technologies

Understand offering details

How You'll Work.

Team & Collaboration

Work with sales teams; Work with product teams; Work with support teams; Collaborate with programmatic traders; Collaborate with agencies; Collaborate with advertisers; Collaborate with Product Management; Collaborate with Engineering; Collaborate with Analytics; Collaborate with Specialists; Collaborate with cross-functional teams

Communication Scope

Present to leadership; Facilitate onboarding; Facilitate training; Present plans; Communicate with customers; Speak with authority; Speak with empathy; Speak with clarity

Full Job Description

Amazon Ads is looking for a Programmatic Solutions Consultant to support customers using our demand-side platform, Amazon DSP. As a Programmatic Solutions Consultant (PSC), you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs. Key job responsibilities * Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives * Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices * Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations * Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists) * Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers A day in the life A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conduct

Free ATS check

Applying for this Programmatic Solutions Consultant role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Amazon Advertising LLC?

Real rants from real employees. Read before you apply.

Read Company Rants →