Amazon Advertising LLC
Sales, Advertising, Account Management
ProgrammaticSolutionsConsultant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Programmatic Solutions Consultant at Amazon Advertising LLC. Skills: Programmatic advertising, Client relationship management, Data analysis. Manage customer end-to-end experience. Develop customer expertise”
What You'll Achieve.
Meet business objectives; Exceed business objectives; Drive adoption of Amazon technologies
Industry & Context.
Analyze data; Interpret data; Identify improvement areas; Identify root causes; Troubleshoot issues; Determine root causes
What They're Looking For.
Must Have
3+ years digital advertising, 3+ years client facing roles, Experience analyzing data, Experience with annual brand planning, Experience with media planning, 4+ years programmatic advertising, Experience with programmatic advertising technologies, Experience owning relationships, Ability to present to B2B customers, Ability to facilitate onboarding, Ability to facilitate training, Ability to present plans to leadership, Speak English fluently, Write English fluently, Read English fluently, Bachelor's degree in marketing, Equivalent work experience
Nice to Have
Experience in e-commerce, Experience in online advertising, Experience in omni-channel marketing, Experience in search engine marketing, Experience in search engine optimization, Experience with technical audiences, Experience with non-technical audiences, Experience with senior leadership, Experience in digital analytics, Experience with DMP, Experience with CDP, Vertical specialization in programmatic advertising
What You'll Do.
Manage customer end-to-end experience
Develop customer expertise
Drive customer success
Own customer relationships
Engage with customer levels
Understand business objectives
Provide onboarding services
Provide trade desk support plans
Provide feature training
Provide product usage consultation
Provide industry best practices
Identify improvement areas
Formulate enablement recommendations
Formulate adoption recommendations
Drive product evolution
Assist customers with beta participation
Capture customer feedback
Collaborate with Amazon teams
Assist with beta features
Consult in business strategy
Consult in business planning
Provide oversight in execution
Develop campaign optimization recommendations
Monitor campaign impact
Determine root causes
Inform customers of best course
Advocate for customer
Provide troubleshooting support
Simplify customer feedback
Propagate customer feedback
Inform product design
Inform services design
Operate as trusted advisors
Ensure customers develop proficiency
Address customer objectives
Drive adoption of Amazon technologies
Understand offering details
How You'll Work.
Team & Collaboration
Work with sales teams; Work with product teams; Work with support teams; Collaborate with programmatic traders; Collaborate with agencies; Collaborate with advertisers; Collaborate with Product Management; Collaborate with Engineering; Collaborate with Analytics; Collaborate with Specialists; Collaborate with cross-functional teams
Communication Scope
Present to leadership; Facilitate onboarding; Facilitate training; Present plans; Communicate with customers; Speak with authority; Speak with empathy; Speak with clarity
Full Job Description
Amazon Ads is looking for a Programmatic Solutions Consultant to support customers using our demand-side platform, Amazon DSP. As a Programmatic Solutions Consultant (PSC), you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs. Key job responsibilities * Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives * Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices * Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations * Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists) * Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers A day in the life A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conduct
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