Amazon Ads
Advertising Technology
ProgrammaticSolutionsConsultant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Programmatic Solutions Consultant at Amazon Ads. Skills: Programmatic advertising, Customer relationship management, Consulting. Manage end-to-end customer experience. Develop customer expertise”
What You'll Achieve.
Meet business objectives; Exceed business objectives
Industry & Context.
Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
3-5+ years programmatic advertising, Consultative role experience, Hands-on customer service, Owning programmatic relationships, Presenting to B2B customers, Facilitating onboarding, Delivering training, Presenting plans to leadership, English fluency, German fluency
Nice to Have
4+ years programmatic advertising, Proficient oral communication, Proficient written communication, Establish credibility technical owners, Establish credibility non-technical owners, Excellent organizational skills, Prioritizing skills, Scheduling skills, Time management skills, Meeting deadlines, Additional European languages, Vertical specialization programmatic advertising
What You'll Do.
Manage end-to-end customer experience
Develop customer expertise
Deliver trainings on new features
Assist customer with beta feature
Consult in business strategy
Consult in planning discussions
Provide oversight campaign execution
Develop campaign optimization recommendations
Monitor campaign impact
Conduct deep dives issues
Inform customers best action
Advocate for customer internal forums
Provide troubleshooting support
Propagate customer feedback
Inform product design
Inform services design
Understand customer objectives
Address customer objectives
Drive adoption Amazon technologies
Own relationship trading desk managers
Engage multiple customer levels
Understand business objectives
Provide onboarding services
Provide trade support plans
Provide feature training
Provide product usage consultation
Provide industry best practices
Identify improvement areas
Formulate enablement recommendations
Formulate adoption recommendations
Assist customers beta participation
Capture customer feedback
Collaborate with Amazon teams
How You'll Work.
Team & Collaboration
Sales teams; Product teams; Support teams; Product Management; Engineering; Analytics; Specialists
Communication Scope
Business presentations; Customer communication
Full Job Description
Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand display advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising. Our Amazon DSP team is looking for a Programmatic Solutions Consultant to join Amazon Ads growing team based in Germany. As a Programmatic Solutions Consultant, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs. A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, cond
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