Amazon Ads

Advertising Technology

ProgrammaticSolutionsConsultant

€75–105k ~AI est. Hamburg, Hamburg, Germany FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Programmatic Solutions Consultant at Amazon Ads. Skills: Programmatic advertising, Customer relationship management, Ad technology consulting. Manage customer end-to-end experience. Develop customer expertise in DSP”

Industry & Context.

Advertising Technology
Problems you'll solve

Root cause analysis; Troubleshooting

What They're Looking For.

Must Have

Experience in programmatic advertising, Experience owning program strategy, Experience end to end delivery, Ability to present to customers, Facilitate onboarding and training, Present plans to customer leadership, Knowledge of programmatic advertising technologies, Fluency in English, Fluency in German

Nice to Have

4+ years experience in programmatic advertising, Proficient oral communication skills, Proficient written communication skills, Establish credibility with business owners, Excellent organizational skills, Prioritizing, Scheduling, Time management, Meeting deadlines, Additional European languages a plus, Mandarin a plus, Vertical specialization a plus

What You'll Do.

Manage customer end-to-end experience

Develop customer expertise in DSP

Deliver trainings on new features

Assist customer with beta feature

Consult in business strategy

Consult in planning discussions

Provide oversight in execution

Develop campaign optimization recommendations

Monitor campaign impact

Determine root causes of issues

Inform customers of best action

Advocate for customer in forums

Provide troubleshooting support

Simplify customer feedback

Propagate customer feedback

Inform product design

Inform services design

Operate as trusted advisors

Ensure customer proficiency

Address customer objectives

Drive adoption of technologies

Understand offering details

Own relationship with managers

Engage multiple customer levels

Understand business objectives

Provide trade support plans

Provide continuous consultation

Identify improvement areas

Formulate enablement recommendations

Formulate adoption recommendations

Assist customers with beta participation

Capture customer feedback

How You'll Work.

Team & Collaboration

Work with sales teams; Work with product teams; Work with support teams; Collaborate with internal teams; Collaborate with Product Management; Collaborate with Engineering; Collaborate with Analytics; Collaborate with Specialists

Communication Scope

Business presentations; Customer training; Customer communication

Process & Methodology

Program strategy, End to end delivery

Full Job Description

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand display advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising. Our Amazon DSP team is looking for a Programmatic Solutions Consultant to join Amazon Ads growing team based in Germany. As a Programmatic Solutions Consultant, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs. A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, cond

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